When we get rain we are sent back home without pay! We should get 8 hours at least, like the utility does!
Need to change the way overtime it’s calculated! To get 1 hour of overtime you have to work 40 hr. Storm work should be overtime all the time! Other companies pay for your health insurance! They only pair 2.5% of your 401k that’s not enough to retire!
I wills state what I emphatically believe is key to a successful organization and that is:
Leadership and excellent management must begin at the highest level of the organization. You set the standard for the rest of the crew. Typically speaking, if you are a competent and motivated person, you will seek from the next person you hire, those same qualities and traits and that should be the same as it trickles down.
There should be expressed expectations for every employee who is hired and they should be stated not only in a thoughtfully planned job description but also by providing every new employee at the onset of employment, with a company handbook. The handbook should outline company philosophy, mission statement, acceptable business practices and general rules and regulations. Infringement of company policy should be outlined as a process for either a chance for rehabilitation or steps for termination.
In your current situation, have managers had a review with employees to discuss their take on the company environment and experience. Have you compared that information to evaluate it's validity among complainers vs. non-complainers.
Do you know what to do and how to correct information that is primarily negative?
Do you have the right people in the right places to effectively carry out such a task?
Being the CEO is a huge task and you can't do it alone. If you lead by example, hire managers with a like mindset, you can begin action to either inspire and motivate employees or terminate those who can't be move to positive action. Remember people are not motivated by money alone. Recognition for a job well done and respect are equally, if not sometimes, more important.
Have you evaluated your employee benefit programs in comparison to other companies in your industry? As companies continue to scale back on these all important facets of employment, there must be some other incentive to compensate for those deficiencies.
I have probably said enough, most of which, you probably already know. However, if the statements from employees are accurate then maybe you haven't implemented these processes even though you're aware of them. Best of luck to you as you go forward.
Need to give better raise to employees
Answered - Field Engineer (Current Employee) - Mansfield, MA