Pilot Catastrophe Employee Reviews
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Great place, great people. I enjoyed working with people, the insurance company and such. I had fun traveling. I really hate when dictated how many words I have to use to describe my experience.. so this is what I say after that.
Since ive been there, over a dozen people have died on the job, often at their desks. The high paced, high pressure, micromanagement, chained to the desk with no time to exercise is a problem. Also, the contradictions that exist include an emphasis on quality one month and the next it's production, but in the middle of it, come major changes like 18 additional steps added to the contact process that leave you no time to adjust a claim.
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Good company overall, they seem to be on point. No problems with the management. Pay appropriately and could provide a Per Diem for all deployments and/or mark the adjuster as a Statutory employee so we could get to apply our deductions for travel expenses to our tax bills at the end of the year. Its expensive to travel these days and live on the road.
There is so much Nepotism and such a "Clannish" closed door "I got a secret" attitude with management its terrible. Factions of management at the top are competing and infighting with each other and the good of the Company is not even a concern. The owners of the Company are not hands on and have no idea the mess the people running their Company have put it in. Their Company's contracts are going down the tubes they have lost major contracts because the Managers don't know how to service them and more losses are coming as their major client Allstate is diligently working to find a way out of the remaining contracts and it will happen. To much "Kingdom Building" among managers. If you have talent and ability you are seen as a threat and shoved aside
The best family oriented and owned adjuster firm. You can work for different insurance carriers and the training is excellent. The pay is good and the people you work with are nice, friendly and helpful. I love working here when there is work. It's contact only and sometimes deployments only last 2 weeks. Also the hours are long 12 hours a day 7 days a week so this means being away from home and your family.
Contract only, long hours
Pilot is a wonderful Company. All they ask is to be Professional, on time, work hard, stay focused.sed, respectful to coworkers, be on time &
I worked for Pilot 14 years ago after Hurricane Wilma in FLA. I had planned to work as an adjusterr, but was steered into helping customers with claims. One of the best jobs, experiences I have ever had. I enjoy helping people.
Great upper management who trusted me.
Wish I could have deployed longer.
I am prejudice because the employees were my second family. In storm mode, a typical day is fast paced but exhilarating. One of the most enjoyable part of the job is the opportunity to help someone in their most stressful situation following storms. Pilot has a great charity outreach program and management offers the option for everyone to participate. These programs are enjoyable also.