A typical day consisted of receiving and making calls to customers and inspectors to set up lease-end warranties of vehicles. I learned the process of what a vehicle typically goes through from the time it's lease is up, to the point where it's sent back to the dealership. Management, overall, was ok, especially the Supervisor that was in charge of my area. The workplace culture was high-pace, as it was a Call-Center. The hardest part of the job, was having to "pick up the slack" on calls, when other co-workers would just sit around and gossip, rather than take calls. The enjoyable part was getting to sleep in (as I started at 12 noon), and having an hour lunch.
1 hour lunch and starting in the afternoon
Consistent calls and not a really "teamwork" atmosphere at times