Questions and Answers about PINNACLE SENIOR CARE

Here's what people have asked and answered about working for and interviewing at PINNACLE SENIOR CARE.

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I was always proud to say I worked for Pinnacle

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We had NO nurses !! I was DCS and was driving over 4 hours a day seeing patients. The Admin kept taking referrals and opening patients with NO field nurses. We also had NO Home Home Health Aides, yet the Admin kept pushing the PTs to add them to the cases. This meant, yep, the DCS was doing HHA visits too. They tell you that you can move patients around on your schedule, yet every time you do, they call you with a reason you can't. The Admin is a micromanager. I was seeing patients for 8 hrs a day and then having to document at home for 3 hrs. The day before I resigned, the Admin had sent an email stating if we were late on documentation, we had to come to the office on Monday and we couldn't leave until we were caught up..then, we were required to still see our patients after !! I am not going to be at the office for 4 hours and then go see patients for 8 !! Its too much. I was sent in the field not having mastered anything in my position. I was also sent out before I was checked off on any skills. This is not fair to the employee or patient. The Admin is rude and uncaring to staff. I was warned about her by workers at another office. I have had nothing but peace since I left. I can sleep at night and I am able to go out and do things with my hubby. I couldn't do that while working here. I am terribly disappointed.

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I was driving 2 hrs from one patient to another. The admin accepted every referral, even when we could not staff it. My last week working for them, I worked 72 hrs between driving, seeing pts and documenting. I was salary, so I gave them 32 hrs of my time and all I got from the Admin was that I wasnt good enough

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Orientation wasn’t so bad, but once that and the honeymoon period was over, be prepared to take on a full load in a short period of time. They don’t want visits lasting more than an hour which is next to impossible when you have heavy caseloads. Things get missed easily

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The work pace is relatively slow if the clients are close in distance.

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I think USMM should close the Ann Arbor Pinnacle office. They have NO fields nurses (not exaggerating, there were none) and kept taking referrals.

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The day I resigned, I woke up shaking and crying with anxiety and I realized it was true dread of going to work

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Experience, ability to perform tasks, past jobs, strengths, weaknesses

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