Than you for taking the time to write a review. I noticed you are located in Las Vegas, Nevada and that you are a current employee. Please review your post and ensure you are review the right organization as we do not have any sites in Las Vegas or any current employees working in Nevada.
Thank you so much for taking the time to share your experience at Pinnacle Services. I apologize your experience did not match our intention of being a great place to work. We pride ourselves on having an open, collaborative environment, one in which you can bounce ideas off of one another all while not being tied to a desk. This is strategic in that when you are working from home, or would like to consult with a specific team member, you can do so, and work side-by-side with one another. I am sorry you did not feel our on the job training was helpful, this is not the intent with our training program and can appreciate your feedback. We have several supports in place to ensure success in the case management role. Some supports in place are our weekly team meetings, Thursday case consultations, bi-weekly one on ones, numerous online resources as well as our management staff (captains in place to provide direct support, supervisors, all the way up to our department supervisor) and encourage open dialog on every level.
If you would like to share more about your experience please contact me by email at firstname.lastname@example.org
Thank you so much for providing us with your feedback. I am sorry that you have experienced poor communication. Our intent is to over communicate and ensure everyone is informed on everything, from schedules to bigger agency decisions. We do this through various forms of communication from our monthly newsletter, which is sent out via email and is available upon request at the main office, our monthly team meetings, communication logs at the sites and through our Program Managers, so I apologize if this is not happen. In regards to your concern with pay, we do strive to provide the highest level of compensation and ensure we are remaining competitive with other within the industry. Additionally, we are always advocating for more through political representation and community involvement efforts. We are always looking for people to participate and would encourage you to join us.
I want to encourage you reach out to me directly at email@example.com. If you are interested, I would like the opportunity to sit down with you and discuss your experience. I am interested in your insight and thoughts on how we could make Pinnacle Services a better place to work.