Pioneer Services, a Division of MidCountry Bank Employee Reviews

3.0
Overall rating
Based on 5 reviews
Ratings breakdown
51
41
31
21
11
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5.0
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Great job
National Retail Sales manager (Former Employee) –  Tulsa, OKApril 20, 2017
This was a fantastic and rewarding job. Managemnt was very solid. Unfortunately, development and collections at a corportae level led to the elimination om the retail channel.
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1.0
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Pioneer preys on and mistreats the men and women of the United States Military.
former employee (Former Employee) –  Kansas City, MOMarch 17, 2015
Pioneer's target market for lending is members of US Military. If you care about and respect US Service Members and Retired Veterans don't work for or do business with Pioneer or MidCountry. Common practices observed: Unfair, Deceptive, and Abusive Acts and Practices. FDCPA violations,Third Party Disclosure, Banking and Regulatory Compliance violations.

Senior Management didn't seem to hold collectors accountable for bad behavior. Training was non-existent; unethical behavior occurs while management turns a blind eye. The company was poorly organized and their technology is archaic. Manager's lacked identifiable leadership skills, trainings, or educations.

Unethical practices at this collection shop left a bad taste in my mouth; not a place you can be proud to work for.
Pros
Do whatever you please
Cons
Lack of leadership. Pioneer uses Abusive Collection Practices on members of the US Military.
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3.0
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The company provides incentive perks of being an employee
Fraud Investigator/Customer Resolution Admin (Current Employee) –  Kansas City, MOJuly 25, 2014
Pioneer Service provided a great opportunity to know and understand all aspects of the banking industry.
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4.0
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Very fun place to work that has a culture like no other
Finance Department (Current Employee) –  Kansas CityDecember 16, 2012
Great place to work. People work very hard there and will do anything they can to help you.
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