Thank you for taking the time to write to us. As you’d imagine, we regret you feel this way about your time with us.
We want to assure you, we focus every day on patient care — helping our patients recover to become their best physical selves — and employee satisfaction. We are proud to have patients who consistently give us top ratings, though we recognize that we may always have room to improve. We will certainly take your comments to heart.
We regret, too, that we didn’t get a chance to connect with you through the corporate office. Hearing from our front line team members is always important, and we’re confident that your experience would have met your expectations if we’d been able to talk directly.
We wish you the best of luck in your future endeavors. Thank you again for the comments.
Pivot Physical Therapy Management Team