A typical day at work started with an hour + trip to the office. Tasked to review, process and approve/deny consumer residential loans referred by the Bank's branch network. The staff was friendly and well versed in their immediate positions. Direct management was unsupportive and lacking in leadership. The hardest part of my job was the position itself; being transitioned from the head of consumer lending with Southwest Securities FSB to a lender was a giant step back. I was in constant communication with the consumer retail group, the Bank's brokerage arm and the special asset team in an effort to better the products, processes and policies to no avail. The best part of the position were the individuals that I was able to work with, all: polite, professional, knowledgeable and caring. Overall, it is my opinion that PCB would have been a great place to work had I been given the chance to succeed.