It's a non profit so pay is less that other comparable for profit businesses but that's normal. Currently COVID-19 and Trump Administration Defunding has affected working conditions. Staff are very dedicated and great to work with.

Pros

Great people dedicated to the mission

Cons

Outside influences: Trump, protesters and other brainless idiots etc

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Used to be a wonderful place to work where I felt valued as an employee

Patient Care (Former Employee) - Seattle, WA - March 26, 2021

I have worked for the organization for several years and it was at one point a great place that I was more than happy to go to work. I felt valued, respected and listened to. I know working for a non profit means you’ll make less across the board but I didn’t mind because the people I worked with made it a wonderful place to be. Since management changes employees are less valued, not listened too or cared for. Management is willing to overwork employees to point of burnout and constantly reminding you that you are replaceable. Also pay caps mean no raises, and no 401k matching. If you’re looking to be underpaid and NOT valued look no further than here.

Pros

Many locations

Cons

Overworked/burnout

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Good clean and secured site for work

Security Guard (Former Employee) - Seattle, WA - March 8, 2021

It was good work experience for me with such nice and professional people. I really had fun working with planned parenthood. Good work with good people.

Pros

Sometimes

Cons

One hour break

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Don't do it.

Manager/Supervisor (Former Employee) - Seattle, WA - June 6, 2019

The mission? Great. Senior Management? The biggest basket of inefficient morons that I've ever worked for. No consistency, no chance for real promotion and being taught how to do your job. Horrible workplace, great place for healthcare.

Pros

Great co-workers

Cons

Sr. Mgmt, No learning opportunities, Sr. Mgmt

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Lovely people and culture

HR Assistant (Current Employee) - Seattle, WA - May 13, 2019

I love the people and culture at Planned Parenthood and think it's such an inspiring place to be in and a part of. However, employees are often overworked and underpaid, which makes it difficult to retain folks for very long. Looking at management, I see how many hours and how much stress the work puts on them and don't see myself in their shoes in the future.

Pros

Valuable work, strong mission, inclusive and equitable culture

Cons

Low pay, not many opportunities for career growth outside of the clinic

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Help out others considering your employer. Rate your employer.

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Productive and mission driven

Patient Care Team Lead (Current Employee) - Seattle, WA - September 30, 2018

As a Certified Medical Assistant, PPGNHI gave me the opportunity to utilize my skills in various ways. As a CMA, I was able to advocate for patients and educate them on reproductive health services and STDs, but also provided care. My responsibility varies from phlebotomy, injections, assisting in procedures, also helping patients insurance and billing issues. As a Patient Care Team Lead, I optimized patient flow and services, also providing great opportunities for growth in leadership abilities.

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Great Culture, Profit is the Bottom Line

Medical Biller I (Former Employee) - Seattle, WA - May 9, 2018

I worked in the billing department. My job was to insure that the claims were paid and that the money was collected. My job consisted going through and basically begging insurance companies to make sure that the whole claim got paid and keep resubmitting and resubmitting until we exhausted everything. I was required to submit appeals, do pre-verifications of insurance, and call insurance companies and stay on the phone for hours in regards to denied claims. I did WAY too much for what a medical biller should be doing and was Paid WAY too low for doing it. The hardest part of the job was the constant micromanagement. It seemed as if we were being called into the office every day because we were not collecting enough money. Are we not supposed to be a non-profit? why are we sending these patients who can't afford healthcare to collections? Why are we selectively using government funds when were supposed to be using them for more? In the end it was all about money, money, money which I had a hard time understanding because we were supposed to be a "non-profit" and serve all no matter what, not send them to collections. I mean our CEO made 400,000 a year. come on? why are we still sucking patients dry? Overall, the company had a GREAT inclusive culture. As an LGBTQIA+ individual, I felt very accepted at the organization and was very included in everything. What I did not like was the micromanagement and the constant pressure to collect. It was out of control and ridiculous. Also I was not allowed to ask co-workers questions, I could only ask supervisors questions. It was an insane -

Pros

inclusive culture, great benefits, fun co-workers

Cons

micromanagement, profit bottom line, poor management and structure

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Collaborative, social justice oriented work environment with supportive team members

Philanthropy Support Intern (Former Employee) - Seattle, WA - March 14, 2018

I truly loved working at Planned Parenthood. As an intern I had the opportunity to learn as much as I possibly could. I was given a large range of tasks such as proposal writing to staffing and running check-in at events. I received a very holistic view of development and non-profit work. The culture was laid back but all of the employees still have 110% every day. Employees were committed to the mission of the organization, which made the work environment extremely supportive but also driven and passionate.

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Good place to have around

Assistant to VP of Medical Affairs (Former Employee) - Seattle, WA - March 6, 2018

I believe in the their mission and learned a lot by working there. Women's rights are important and Planned Parenthood is vital when speaking of community health.

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Not what it claims to be

Education (Current Employee) - Seattle, WA - December 28, 2017

Planned Parenthood does a wonderful service to communities, providing health care for people who could not otherwise afford it. However, working for PP is another story. While a lot of lip-service is given to work-life balance, understanding different work styles, supporting diversity, etc., there is little of that to be found in the actual workings of the organization. Lots of beautiful aspirations that make people feel better, but never get enacted. People work very hard, but there is a lot of disorganization in the management levels and above, so a lot is dependent on being very proactive if you want to be successful. Also, pay is not what it should be for all of the hours you will be putting in.

Pros

Good intentions, good services to clients

Cons

Bad working conditions, overwork

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Job

Medical assistant clinical trainer (Current Employee) - Seattle, WA - June 14, 2017

I am a Medical Assistant Clinical Trainier. I love what I do as a MAC. I have class room training and on site training with new employees. the management here is great. my typical day is to checking my emails and completing any tasks that may need to be done. I also update training plan outline.

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proacitve, forward thinking, non-judgmental facilityu

reproductive health counselor (Former Employee) - Seattle, WA - April 16, 2017

I liked the work culture and philosophy promoted by PPWW. Staff and management were open minded, eager to provide continuing education, were equal opportunity employers

Pros

Many educational opportunitiies provided at no cost to employees

Cons

leadership and management resistant to change

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Amazing environmemt

Patient Care Coordinator (Former Employee) - Seattle, WA - May 3, 2016

Planned parenthood is an great organization, providing care that can be considered "taboo" to some and normalizing it. They take as much care of their employees as they do they their patients.

Pros

healthcare, coworkers, managment

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Patients are everything

PAYROLL AND HRIS MANAGER (Current Employee) - Seattle, WA - March 17, 2016

Staff are nurturing care givers who come to work each day to further the mission. Great diversity of staff, and progressive attitude.

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Good people but sometimes insufferable

Desktop Analyst\PC Technician (Current Employee) - Seattle, WA - December 16, 2015

typical day is none stop problem solving. first time I worked within a citrix environment and am not very impressed, seems like remote desktop on roids. management under a bit too overly determined to be perfect in an imperfect work environment. hard dealing with management who sometimes expects way more than can be delivered with the tools available.

Pros

mission is the message

Cons

Not enough Money

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Non profit healthcare

Purchasing Agent (Former Employee) - Seattle, WA - August 21, 2015

Processed orders for over 100 clinics nationwide. Placed supply orders with approximately 20 different vendors. Worked with AP to resolve invoicing issues.

Pros

Location and distant to work

Cons

Lack of steady hours due to being non-profit supporting role

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security

Insurance Biller (Current Employee) - Seattle, WA - August 12, 2015

I start my day by working the AR that has not been worked on for almost one year. I am still learning all the rules of Medicaid something new for me since all I worked were all commercial and Medicare. Manager is sweet and my coworkers are nice.My hardest part is learning all the rules of Medicaid. I like the work totally different from my other jobs

Pros

benefits

Cons

at the moment I do not have any

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Serves the community in the way it needs

Assistant Manager (Current Employee) - Seattle, WA - June 23, 2015

*A typical day at work would include M-F about 9-5 with some flexible hours. *I have learned many different skills working at Planned Parenthood for several years including how to maintain patient confidentiality and understanding for the needs of women in healthcare settings. *I think the management can vary from clinic to clinic. *We have gone through many co-workers throughout my time with the company. Many of who are returning to further their education. Some will come back and work per-diem. *The hardest part of the job is remembering that each individual has a story that you may not know about and you always have to assume the best. *The most enjoyable part of the job is being able to help individuals during a time that can be very emotional or embarrassing for them.

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Planned Parenthood of the Great Northwest

Patient Care Coordinator (Current Employee) - Seattle, WA - April 23, 2015

During a typical day at work, it is likely we see patients from all walks of life. It is always a new learning experiece despite the limited services we offer in each clinic. I have learned to work in unison with my peers in offering the best healthcare possible and our patients can see that as we work day in and day out. The responses that we receive from them reflect the outstanding patient care we are committed to provide. The job itself can become difficult when there is not adequate staff to cover all areas necessary for the work day, but we have managed to make it work each time. The most enjoyable part is the positive environment we have worked in through the years.

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expanded experience in billing to include dental billing

Patient Account Specialist (Current Employee) - Seattle, WA - March 19, 2014

batches of claims come in from my assigned clinics of dental encounters and Super Bills. I verify all of the CPT codes are compatible with Diagnosis codes and enter all data into the billing system. If there are any copayments, self pay amounts paid by the patient I apply them to the encounters. verfied patients for sliding fee scale discounts. followed up on authorizations for dental procedures. attended monthly team meeting on procedure up dates and give imput on process improvements.

Pros

co-workers bond and pulling together on assignments

Cons

constant change of management

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overall great

Patient Care Coordinator (Former Employee) - Seattle, wa - January 4, 2014

My experience here is that they provide a great service and they also go to great lengths to ensure that the staff is properly trained. Training can take up to a year.