Amazing yet challenging work environment.
Office Manager (Current Employee) – San Antonio, TX – October 15, 2013
My day is scheduled from 7 a.m. to 4 p.m., but normally runs from around 6 a.m. until 6 p.m. with no break. That's the way I like it. I do get tired from time to time and either come in at 7 a.m. or leave at 4 p.m., but that's not my norm. I help manage a staff of primarily highschool and college students, which poses ongoing challenges. My staff is dedicated, but there is by the sheer nature of the age, ongoing drama involved. It is a fun challenge to mentor these young people as they grow with our business and learn to balance their school, work, and personal lives. I enjoy helping them obtain and maintain a work ethic that supports our business. We are a retail/resale store that is open for business seven days a week. Customer service must remain #1 at all times. It is hectic, fun, and rewarding.
Mentoring young staff members; customer interaction; working with numbers
There are never enough hours in the day, open 7 days a week, during peak seasons difficult to provide excellent customer service