PLS Financial Services Employee Reviews

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2.0
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Revolving door
Real Estate Associate (Former Employee) –  Chicago, ILDecember 9, 2018
PLS is a retail financial services provider. A typical day is like drinking from a fire hose. There are no systems in place to make work efficient and the same work is often done two or three times. Unfortunately, you will be micro-managed at PLS. The culture is not great. It is rare to find any long-term employees at PLS. People come in, put in a couple of years, and then move on to something better. It is more of a stepping stone company. You will be underpaid, but like any job, it is up to you to make the most out of any opportunity. The most difficult part of the job is being expected to work on the weekends as the workload was enormous and the compensation did not reflect the workload. The only enjoyable part of the job was camaraderie with other miserable souls within the company.
Pros
Professional environment, good camaraderie
Cons
Micro-management, large workload, little pay
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1.0
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Poor Management
Management (Former Employee) –  Chicago, ILDecember 4, 2018
Executive Management team does not value field employees time and personal money. Require employees to pay for marketing for PLS anddont reimburse employees for gas/travel. One example
Pros
Free parking
Cons
Under pay, unfair promotions, poor training, etc
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1.0
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discrimination
Manager on Duty (Current Employee) –  Staten Island, NYNovember 29, 2018
at my stop there are 90% Spanish. nd they do discriminate against the minority. also, there are too complication everything is an issue there do never want to give you what you are untitled to. they always act like it is your fault if there are under staff, never take responsibility for there actions.
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3.0
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Fun for a first job
Store Manager (Current Employee) –  IllinoisNovember 29, 2018
Great job wish they paid more for what they expect. Long hours and work life to actual life is kind of difficult. Management is fine but wish middle management was better
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3.0
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I was not happy in the end of mu journey with pls.
STORE MANAGER (Current Employee) –  West Chicago, ILNovember 25, 2018
I wasn't happy due to change in management. they need to value their employees more as well as pay their employees a better salary. the turn over was horrible.
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1.0
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Bare Minimum
Teller II (Former Employee) –  Houston, TXNovember 19, 2018
This is a job for someone that just need a check real quick part time. not enough to take care of a house hold or family. Minimum wage for the high alert and stressful job with high volumes. and rude customers.
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3.0
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Productive
Customer Service Representative (Former Employee) –  Dallas, TXNovember 17, 2018
I was only at this workplace for just a few months but I was beginning to like it just in the environment and the people I worked with was just starting to get the hang of it but had to relocate for my family and find another job
Pros
Free discounts
Cons
Breaks
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3.0
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Descent Job
Customer Service/Collection (Former Employee) –  Elgin, ILNovember 15, 2018
This position consists of processing payday loan account and collecting payments on loans. The management here can be alot better and show more support for employees
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1.0
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sucks
Customer Service Representative (Former Employee) –  Inglewood, CANovember 15, 2018
loved my co workers, managers were evil. Not nice, unreasonable, rude, and harassed me and other co workers. People were afraid to report the unruly behavior because the managers were all friends.
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5.0
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Fun work place
Cashier/Customer Service (Current Employee) –  Van Nuys, CANovember 14, 2018
Really fun all the employees are respectful and great to work with, best manager I had and flexible schedule chilled and relax not bad about this job
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4.0
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A typical day at work
SHIFT SUPERVISOR (Former Employee) –  New York, NYNovember 14, 2018
Working at PLS is a fun and enjoyable environment to be in. You get to interact with frequent and new customers; it does get busy through out the day, but if you are great with multi-tasking and working in a fast-paced atmosphere, then PLS is the place for you.
Pros
Promotions, Free lunch, Recognition
Cons
Short Breaks
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4.0
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Pls
Customer Service Associate (Former Employee) –  Chicago, ILNovember 13, 2018
Clock in, drawer set up, western union, car titles, city sticker , plate stickers .. Helped a various numbers of customers threw out the day. Maintain a clean work area and lobby for customers to feel comfortable .
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1.0
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Amazing Coworkers but Management is trash
Operations Supervisor (Former Employee) –  Cincinnati, OhNovember 13, 2018
Management (with most companies) try to lure you in the door with fake promises and switch up as soon as you are hired and working. Conflicting information, sucky PLS agents in store, rude to customers and corporate idiots telling wrong info while training or costing locations. Stay far away from this company, temp work or not.
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3.0
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I was seasonal
Street Marketer (Former Employee) –  Chicago, ILNovember 12, 2018
It was a seasonal position, but it did have friendly staff and a slow pace environment. I was the employee who held up signs all day for the company and passed out promotional deals to walkers.
Pros
Slow paced, met new people
Cons
Dressing up in suits in the summer, it was very hot in there.
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4.0
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Great opportunity to begin with customer service
Shift Supervisor (Former Employee) –  Arlington, TXNovember 12, 2018
This job provided me a great first step into the customer service field and helped me grow into a supervisor. With a company that is 24 hours, it provided flexible shifts.
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2.0
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Lack of communication within the Human Resources department.
HUMAN RESOURCES COORDINATOR (Former Employee) –  Chicago, ILNovember 6, 2018
A typical day was extremely busy with non stop of turnovers in the hiring and termination area. I learned the ADP EV5 system and HR functions. Management lacked communication in the HR department where it sometimes made it difficult to finish the process. The company is very customer driven. Learning about important changes was the hardest part until we stumble upon it by a field manager. I enjoyed learning about HR functions.
Pros
flexible hours and lots of overtime.
Cons
No communication from management.
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3.0
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productive work environment
Customer Service Representative (Former Employee) –  Boston, MANovember 3, 2018
Work environment is a very great one. You work closely with co workers as the space is a small environment. Advancement opportunities within the company
Cons
short breaks
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1.0
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Stressful and overworked.
Shift Supervisor (Former Employee) –  Arlington, TXNovember 2, 2018
Only good for experience. Rude customers and stressful working environment. No benefits and random schedules. My location didn’t have a break room making it dehumanizing eating in the span of only fifteen minutes.
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5.0
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Good place to work.
Store manager (Current Employee) –  Columbus, OHOctober 31, 2018
Hectic most of the time which makes it interesting, upper management open minded and flexible with certain situations , many lower class customers and not educate it.
Pros
lots of training
Cons
Company open 24 hrs, on call 24/7
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4.0
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Like some of the managers
Customer Service Representative (Former Employee) –  East Chicago, INOctober 30, 2018
They are inconsiderate of family emergencies. They are oh k on pay. They need to learn on how to talk to people to. They make employees cry to. But not a bad place to work if you see past
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Overall rating

3.2
Based on 896 reviews
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3.0Work/Life Balance
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2.9Management
3.1Culture