Plug Power Inc Employee Reviews

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5.0
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Exciting, challenging and rewarding company to work for.
Field Service Technician (Current Employee) –  LouisianaJanuary 10, 2019
maintain,diagnose and repair units. work with and learn from fellow employees. good pay, great benefits, adequate time off, family friendly. learn new things daily. good company.
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1.0
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otc and poor management
Field Service Technician (Former Employee) –  Forest Park, GAJanuary 3, 2019
the break down rates crazy and your manager expects you to be able to keep up, and you don't have the parts you need to make the repairs half the time this company has a lot to fix a lot if it even stands a chance at making it
Pros
weekly check
Cons
poor management
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2.0
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Extremely stressful
LEAD SERVICE TECHNICIAN (Current Employee) –  Denver, COFebruary 10, 2019
A lot of long hours, in which I do not mind. It was hard to get parts from the factory to repair the Hydrogen Fuel Cells, the customer always complaining of long downtime due to lack of parts. It was always very stressful.
Pros
Paid lunch
Cons
Shortage of parts to repair equupment
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3.0
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very little support in the feild
Regional Service Representative/Transition Manager (Former Employee) –  Latham, NYAugust 26, 2018
no life balance and no support or training, they will work you to death and they think you are getting well compensated for it. they do pay for everything while you are on the road, this is one of the good things.
Pros
You are the one making most of the decisions
Cons
no support or training
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4.0
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A Company with ambitious goals.
Production Technician (Former Employee) –  968 Albany Shaker Road, Latham, NY12110September 18, 2018
I worked for this Company and learned much every day. Focus is important to the skills required for many positions here. There are many bonus incentives to working here, pace yourself and learn as much as you can until you are a professional.
Pros
The wages comensated fairly to the cost of living in an urban area.
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1.0
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Terrible company
Production Worker (Former Employee) –  Spokane Valley, WAJuly 29, 2018
I've been a temp here for 5 months. The new supervisor treats people very unfair. The "Do as I say not as I do" mentality is making it a hostile environment. The work/life balance is horrible. You will notice that the supervisors will NOT pull the overtime but DEMAND you to be there.

I agree with one of the other reviews "happy workers equals better production." The job itself is easy but very underpaid.
Pros
Friendly crew (the workers)
Cons
New supervisor, work life balance, pay
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4.0
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Field ops
Field Service Technician (Former Employee) –  Latham, NYJuly 8, 2018
Folks in the field and the direct support were fantastic. High up the food chain is where the focus was lost. Sales team was not focused on the actual needs of the client and left us field techs holding the bag for they're short comings
Pros
set own schedule and able to work from home a bit
Cons
Stupid clients
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2.0
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Dont do it
Production Worker (Former Employee) –  Spokane Valley, WAJuly 12, 2018
This company has a high turnover. They DEMAND you to work nonstop overtime 6 days a week. If you can't you WILL be fired. The production workers are very friendly and the work is easy.

There is nothing positive about this job. How they view production workers is wrong. Here's a tip: HAPPY workers = BETTER production.
Pros
Production crew
Cons
Poor work/life balance
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1.0
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The worst place I ever worked.
Field Service Technician (Former Employee) –  Latham, NYJune 27, 2018
No work-life balance. Unsafe work environment. Poor management. Poor quality products. The company is full of themselves. Arrogant big fish in a little pond.
Pros
None
Cons
Everything
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4.0
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The best job I have had at times but the most stress full as well
Lead Technician (Former Employee) –  Latham, NYJune 6, 2018
There were times when I wouldn't have anything to do and other times when we had to much to do, getting parts to make repairs seams to always be an issue, but the company does care a lot for their employees and their family.
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4.0
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Electrcial Mechanical Technician
Electrical Mechanical Technician (Current Employee) –  Moreno Valley, CAMay 22, 2018
Currently work at the job site through a contract between Plug Power and Amazon. Repair and maintain hydrogen fuel cells, repairing fuel cells, electrical and hydrogen systems on component levels. Preventive maintenance in order to ensure that the workflow is not interrupted. Perform diagnostics, troubleshooting and evaluations to maintain the fleet at the job site. Also provide emergency support service to customers as required.
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2.0
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Dreamers
Production (Former Employee) –  Latham, NYMay 14, 2018
Pros
Money was good
Nice day job , but many times there is mandatory overtime working 6 days a week 10-12 hour shifts
Cons
Management lacking
The ones that have been there for years slack and the ones who work hard and have opinions about the others get looked over and let go. DON'T believe them at inventory time when they let you go and say they will call you back in a couple weeks , it doesn't happen.
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1.0
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Disconnect between the office and the field; Nepotism as a business model.
Millwright/Industrial Mechanic (Former Employee) –  Latham, NYApril 15, 2018
The good: Pay was good for my position, largely because of the amount of hours I ended up putting in due to mismanagement and ineptitude of other field employees. Decent benefits.

The bad: Unfortunately there are only a handful of people who are good at fulfilling the requirements of their role within the company. There are very few in the office that are overworked and under compensated; these few do their best but upper and middle management seem to tie their hands more often than not. The remainder seem to be secure in their roles largely due to nepotism and brown-nosing; if you are the type that typically allows your work to speak for itself then you are probably going to have a bad experience. Most field employees are overworked due to mismanagement, general lack of communication, and supply chain issues.

While on the subject, supply chain problems exist largely because Plug Power refuses to pay for services or products already rendered, until they are ultimately placed on “ship hold” with everyone. Plug Power refuses to pay contractors in a timely manner, effectively “poisoning the well” and increasing the cost of contracted work

There is a massive disconnect between office and field employees. Upper/middle management and HR have no idea what their field employees tolerate on a daily basis, and they really don’t seem to care when it is brought to light.

Regardless of the terms you part ways with the company they will do everything in their power to keep from paying out accrued vacation time, employee owed expenses, etc.

Essentially no work/life balance.
  more... In my second year with the company I spent 342 nights in a hotel room.

If you report suspicious or illegal activity they will terminate you regardless of track record.
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4.0
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Productive Team Environment
Accounts Payable Specialist II (Former Employee) –  Latham, NYMarch 15, 2018
Great Staff, very productive fast pace high environment although my position was a contract I enjoyed working with my team of Accounts Payable Professionals .
Pros
Great Staff
Cons
Short Contract high turnover
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3.0
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Fast paced and stressful.
Field Service Technician (Current Employee) –  Gordonsville, VAMarch 6, 2018
Management and support is poor. Subcontract to Walmart adds additional challenges. Company has moved too rapidly. Technology advances fairly quickly and the there is not much time "perfecting" current products.
Pros
Fuel cells and the technology is good
Cons
Long hours, overwhelming breakdown rate of units, part support is lacking
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2.0
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not a fun place
Assembler (Former Employee) –  Valley, WAJanuary 30, 2018
is an ok place is a very slow pace and the management was poor
I did nt learn anything there it was not for me and they paid really low and was not a good environment
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5.0
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Good, interesting place to work. Job security is lacking
Chemical Engineering Intern (Former Employee) –  Latham, NYJanuary 12, 2018
Plug Power was a relaxed work environment. Management was great - my manager taught me so much and helped me to grow as an engineer and as a person. As an intern, I did not get much direction on what to do or how to do it.
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2.0
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Good concept for fuel cell poor execution in production
Electrical Mechanical Technician (Former Employee) –  Denver, CODecember 11, 2017
No concept of manpower. Every department that requires actual work is undermanned and under paid. The only people making money in the company work from their chairs. Management for the lower class have no clue how to hire or fire the appropriate people due to manning. As a technician if you know how to work you will be over worked and if you are someone that does not want to work the management will do nothing and even give you extra days off so everyone else has to work extra. Getting parts to do your work is like pulling teeth because the company can't manage their money for the amount on job sites they have and they are taking on new ventures before they secure the progress of the ones newly established.
Pros
You get to work in the hydrogen field
Cons
May be the reason the demand for hydrogen dies off as predicted
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1.0
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Bad place to work
Production Technician (Former Employee) –  Latham, NYDecember 21, 2017
You can be the best and hardest worker there and they still fire you. They play favoritism and always have part shortages. Managment is horrible. Only good thing about the job is the people you work with. Worked there for 6 months and got fired for no reason over the phone. Would not reccomend this job to anyone
Pros
N/a
Cons
Forced overtime, Poor management, Only hire temp, Lay offs, Management playing favorites with useless employees that are lazy
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4.0
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Great pay if youre willing to traval
Hydrogen Fuel Cell Service Technician (Current Employee) –  Mankato, MNNovember 1, 2017
Being a mostly decentralized company as a technician your main chances for advancement are abundant but only if you are willing to take promotions that either relocate you or have you traveling 90% of the time.
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Overall rating

3.2
Based on 56 reviews
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2.8Work/Life Balance
3.3Compensation/Benefits
2.5Job Security/Advancement
2.5Management
3.1Culture