The primary responsibility of the customer service manager is to guarantee customer satisfaction by ensuring top-notch customer services. The manager oversees customer-service teams, requiring faultless performance, handles complaints, communicates with customers for feedback and suggestions, and advises them on product usage. - more...
departments of organizations.
As leader of customer care department, has taken key role in improving customer experience through the following tactics: mentoring, directing, supervising overall functions and staff of customer service operatio ... - less