PMG Careers and Employment

What is it like to work at PMG?

3.7Work/Life Balance
3.5Compensation/Benefits
3.1Job Security/Advancement
3.5Management
3.5Culture
4.0
Experience with customer
Written by Service Manager (Former Employee) from McLean, VA on October 12, 2016
Professional Experience
The primary responsibility of the customer service manager is to guarantee customer satisfaction by ensuring top-notch customer services. The manager oversees customer-service teams, requiring faultless performance, handles complaints, communicates with customers for feedback and suggestions, and advises them on product usage. - more...
departments of organizations.
As leader of customer care department, has taken key role in improving customer experience through the following tactics: mentoring, directing, supervising overall functions and staff of customer service operatio ... - less
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