I truly enjoyed the customer's that I worked with at PNC, However the Management that I worked under were less than great.
Manger's hardly ever in branch and when they were they were unapproachable.
Everything I learned was either through research on company intranet, Branch support hotline or through coworker's who have been there a long time.
Manger's would say something to your face and turn and talk to someone else and bad mouth you.
Then you had employee's who would try to take charge of something when they had no idea what was going on.