love my job but dont feel appretiated
Central Scheduler/Temp Medical Assistant (Current Employee) – Portland, ME – February 12, 2013
My day in the call center rotates. Some mornigs i might start out in the Call Center, If so i answer the phone and better help the patient. They may need to cancell or reschedule an appointment, get lab or test results, or maybe just speak to the Doctors Medical Assistant. If thats the case i direct the call to the appropiate place. If im not in the call center then im in Central intake. When in central intake i may sort fax's or make first or second attempt calls and mail letters.
I love the ladys i work with we get along great. I have a new manager and she has been there about 3 months. although at times its hard because she dosnt know the history of the company, but seems nice enough. The hardest part of my job i would say is feeling like i am being treated like a child. I under stand that when a new manager comes in they like to change things, but i feel like every little thig has been taken away from me. i realize work is not a social network but you need a moment here and there forclarity sometimes.
I love helping the patients, when they havebeen waiting to make appointments and i am able to schedule them it makes me happy cause they are happy.