Sales Representative (Former Employee) – Buena Vista, VA – November 18, 2017
Nothing against this company was good for a part time job while in college. The pay was not competitive but it helped me pay my bills. Would not work there now but thankful for the opportunity they gave me
Administrative Assistant to President (Former Employee) – Saint Cloud, MN – September 12, 2018
It was a great company to grow and advance in but once at a certain level it was limited for change and growth. The growth potential was there in the beginning and went so high than became stuck in the same position.
Good place to work if you don't mind talking on phone
Call Center Representative (Former Employee) – St. Cloud, MN – September 26, 2017
Job can be stressful. I was a CCOR, so I essentially talked with people over phone, helping them fill a credit application to finance different products.
If you are someone who likes talking on phone and doesn't mind helping people then it is the job for you. It is also a good company to work for if you are in the related field. For me personally, I was never interested in finance, and it was one of the most boring jobs I had to do, as I felt that I did not learn much. But for the pay, compensation, and work environment, PCI is worth it. The company treats it's workers right, and the break room is lit.
Long durations call with difficult customers, repetitive work
Collections,accounts receiving,reception (Former Employee) – Saint Cloud, MN – August 27, 2017
Hired in one department advanced to another then another. That part was great. Learned new jobs. But then told I needed a college degree to continue in current job which I had to pay for and take courses on my own time. Therefore I was fired. My family time is more important.
Customer Relations (Current Employee) – Saint Cloud, MN – August 8, 2017
I currently work for the company. I have always worked in the customer service department. The company gives great benefits, but the hourly pay is very poor. They will hire anyone that is bilingual (that are not qualified) and pay them higher than English-speaking only agents that do extremely well. I love the atmosphere, employees and management are great. Advancing in the company seems difficult no matter how qualified you are.
Benefits, Good Manegement, Flexible schedules for school
Asset Recovery Specialist (Former Employee) – Saint Cloud, MN – December 22, 2016
A typical day is 8 hours, certain amount of autonomy is allowed. The company provided the necessary training to perform the tasks required, The company kept employees appraised of their objectives, and any new policy's. There was a high turnover in my department, but that is typical in the collections industry. The co-workers were the most enjoyable part of the job, also many varied tasks kept it challenging.
Senior Client Relations Specialist (Former Employee) – Saint Cloud, MN – August 4, 2015
It is a very stressful, negative work environment, they don't train well, they have very high turnover. They don't compensate their employees very well and they know it, they say they can't pay a competitive salary but they want you to work extremely hard with little help or guidance. They are very hard and quick to point out anything you didn't do the way they want you to but won't train you on it. I definitely don't recommend working here, this company will never be voted a good place to work, ever. They talk to you in a very condescending, rude way and say this is how it is. There is very low and negative morale amongst the employees, managers know it and don't work to fix it so people leave and they are ok with that. The owner drives a Porsche but can't give a quarter raise.
They built an 8 million dollar building.
No privacy, lack of space and room to work/move. Pay is very little, benefits are horrible. Management doesn't care about you. Too many cons to name.
Contract Processing (Current Employee) – Saint Cloud, MN – July 14, 2015
Managers are great and really work with you when trying to get time off or to make up hours! Everyone is very friendly and if you need help, they don't hesitate to get you the help you need to understand the programs!
Migration and DRP Administrator (Current Employee) – Saint Cloud, MN – May 27, 2015
I have never had a better job, hands down. I loved the work, the atmosphere, and the people. What more could you hope for? There is plenty of opportunity to move up in the company and I have never dealt with better leadership and mentors to help push you further in your career. This started out as a great college job and moved into a great source of experience and possible career.
it was a tough job because I had to deal with angry people most of the time. My co-workers were fine but it was a little stressful at times, there was a lot of gossip that I didn't really like. But I got to learn a lot of thing about collections and how to be a financial advisor.