Enjoyed my time there. Terminal was merged with another terminal, putting me out of a job with no warning.
Terminal Manager (Former Employee) – Bloomfield, CT – June 12, 2018
In 5 years I was by myself half that time.
My position was dispatcher or driver manager.
I answer phones from operations, customers, drivers, etc.
I was responsible for 25 - 30 drivers assigned to my terminal.
I planned, scheduled, assigned, tracked and dispatched the drivers
daily for deliveries and pick ups in the Northeast (CT, MA, ME, RI,
NY, NJ, PA, DE, MD, VA).
I was responsible for all things related to trucks and drivers assigned, including maintenance, driver logs, training of new
drivers, coaching, preparing for new assignments and recruiting new
Although the company had nearly 1000 trucks and drivers, each of the 25 terminals were run independently, often transferring loads from one territory to another.
This made our national team work effectively to solve issues.
The hardest part of the job was having to deliver more loads than we had drivers to cover.
The most enjoyable part of the job was the people I worked with and the sense of accomplishment at the end of the day.