When working for this company, I was selling remote control helicopters and accessories for mobile games at the time in a mall kiosk. My responsibilities were pretty simple; stocking the kiosk, performing live demonstrations of products, working the register, and closing up the kiosk.I thoroughly enjoyed demonstrating the fun you could have with the products we sold.
Project Coordinator/ Recruiter (Current Employee) – Salt Lake City, UT – January 21, 2019
Not always enough hours or too much Not always well informed. company individual experience while employed there i liked or disliked working at the company Ensure any facts you include in your review are true and accurate
Jr. Field Sales Manager (Current Employee) – Miami, FL – January 18, 2019
Premium retail has sales contracts with many big name companies in the tech industry like Samsung, Google, Facebook, just to name a few. Even though work is on a contract basis, the contracts typically stretch on for years and years. In fact, many of my colleagues have been on the same contracts for close to a decade. Job security is definitely job one with Premium Retail. If I had to complain about anything, it would be the traveling. While not a deterrent, it can be tedious at times but still nothing to seriously complain about. Especially since they compensate you for it.
Fun and exciting products, always meeting new people, pay
Retail Merchandiser (Current Employee) – Las Vegas, NV – January 17, 2019
I liked having flexible hours and being able to move things on my schedule around so I could go to doctor appointments or personal things. Management is either all over you or no where near you. i liked being able to go to different locations and see different people daily. Did not like the mileage program. Put hundreds of miles on my car and paid more money into gas than i was compensated for.
Great for flexible hours...terrible training and support from manager
In Store Service Representative (Current Employee) – Florida – January 17, 2019
I LOVE the flexible hours! You schedule your work (within a several day time period) so it's perfect to work around your lifestyle.
Training is lacking. While there are some online courses, they do not cover vital aspects like understanding service orders. My in store training consisted of a couple hours on the most basic aspect of the job...the easy to understand part. When I have questions, I ask my district manager and I often do not get a reply.
I'm not exactly sure what their star ratings effect, but I do know that they do judge photo's wrong and when I questioned one my manager said to send him the info and that was the last I heard about it.
I like to work hard and do my job properly, but without in depth training and support from management it's a lot of guess work and hoping.
If you get offered a job, take it...but don't over stress on the service orders...and keep looking for a better job.
Being able to do your work on the schedule you want
lack or training, lack of management support, no appreciation
I absolutely love working for Premium Retail Services in the Wireless department. I loved my customers and my district manager and my co-workers. My district manager not so much. He is a very young egotistical man who will not stop long enough to let another person speak their mind in any conversation. Even when I would sell every single day he would go find something wrong with me and my actions.
Worse Company on Earth! Greed defines this company.
Merchandiser (Former Employee) – United States – January 11, 2019
Working at Premium Retail is the equivalent to slave labor. They pay you little for all the stress and expectations of the job. They pay the merchandisers $11 on average which is the same as a the lowest wage at a retail store. Its such a slap in the face to all there employees to pay practically the same as a cashier at a retail job. They rate you in every single category. They expect you to hassle managers and constantly keep up with all data at home. They act as if they are paying you $25 dollars an hour.
They have you do a variety of things with little time to do them. Premium Retail gets large contracts from major corporations. Yet they pay there employees peanuts for doing all the work. If you don't do everything perfect they lower your rating and will attack you. The company does not care about its employees. There is no employee benefits. Thankfully I quit because the hassle is not worth it!
Merchandiser (Current Employee) – Houston, TX – January 7, 2019
from date of hire was promised tools that were never delivered. no uniform or id badge even through was specifically expected to have one. management has no experience or understanding in some of its markets. question and answer format of job assignments do not include enough options to accurately answer questions. was assigned jobs without basic training which was provided after the jobs began. in many cases retail clients did not understand what premium retail was doing in their stores the assigned tasks or goals. made the job a real challenge.
decent pay, some flexiblity
lack of access to support, clear feed back, or training
Retail Merchandiser (Part-Time) (Current Employee) – Salem, VA – January 3, 2019
I enjoyed working at PRS but there isn't any job advancement, no pay raises, no paid vacation or sick days. Management good. 3-12 hours per week unless your on a dedicated team. Paid mileage over a certain amount of miles. Avg pay is $10/hr.
Not enough hours, no raise, paid vacation or sick days.
I work and do my job and i have to take on the job of covering others work as people do not want to actually work. This company is very cut throat as if they feel you have to many hours they will hire someone for that store and cut your hours and put them in the storenyou thought was yours
They hire people for store you think are yours and take them away from you
Sales Manager (Current Employee) – California – December 22, 2018
The overall pay of the job is decent but it's a joke compared to what the competitors are paying which is the reason why we have high turnover. Upper management is a joke, hardly see that on the field to help support.
Merchandiser (Current Employee) – Allentown, PA – December 11, 2018
This job is easy, very independent, you get service orders and basically just schedule when you are available, complete work and submit. As long as you show up and do the work and take the pictures to show you actually did the work you are fine.
independent work, own schedule
slow communication, no communication for points being docked by photo raters
Brand Ambassador (Current Employee) – Springfield, MO – December 5, 2018
Premium offers more opportunity and and unlimited potential for advancement if a person is interested in full time work and building a career. They have the best management teams I have ever worked with and are very good about assisting those of us that can only work Part Time.
The only drawback to Premium is sometimes as a part time worker and being on SSI Disability I have to watch out aout earning to much income for Social Security and the only other drawback is some Brand Ambassador Positions require more hours in a day or several long days that should not be an issue accept for those like myself that are on disability.
The Sales jobs are great fun and very educational and a great way to in keep touch with emerging Technology