Clear signs of favoritism. The managers make it clear what can get you immediately terminated, but constantly give passes to their favorite workers. Majority of the workers seem to have never advanced past your basic high school mentality because they constantly pick on new people, people who actually LIKE working at pret, or actually want to do their job, calling them names, giving them the silent treatment, making fun of them behind their back and etc. When you tell management they do NOTHING about it, I even had one manager go and tell the person that I reported them to the manager. I get paid 15.25, but the pay isn't worth the abuse the job gives you. If you choose to take this job, my advice is to be mediocre or stay in the kitchen, you'll encounter less drama that way.
I had a great experience working at Pret, I only left because i was offered a job that paid more but i have nothing bad to say and I would recommend Pret for anybody who likes to work hard and perform to the best of their ability