Prime Communications Employee Reviews

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5.0
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good working environment
Sales Manager (Former Employee) –  Houston, TXJune 18, 2018
great working environment
flexible hours
good co-workers
professional and organized management
very cooperative and helpful people
good place to build a future
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1.0
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Awful
Sales Representative / Assistant Manager (Current Employee) –  Victoria, TXJune 7, 2018
Don’t waste your time if you are needing a family life or more advancement. No paid holidays, time and a half. Must work for the company a year before pto and raise.
Pros
None
Cons
Everything
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2.0
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A Great Jumping Off Point, Not a Place to Make Your Career
Sales Representative/Manager (Former Employee) –  Pittsburgh, PAMay 31, 2018
In the world of wireless, there are three types of stores you can walk into. Corporate Stores (Those owned by Verizon, AT&T, Sprint, etc), Corporate Attached Retailers (Stores inside Best Buy, Radio Shack, Walmart, etc) and then there are Private Retailers (Ones that stand alone with contracts to sell the products and services of a major wireless provider). Prime Communications is a private retailer for AT&T that operates nationally. Base compensation before commission is low, roughly minimum wage up to $9-10/hr, and once you get into commission there's money to be made, or at least there used to be.

While I was there, roughly 3 years, the commission structure changed somewhere in the neighborhood of 7 times, with commission standards on the plan service WILDLY fluctuating sometimes without warning (you can view profit at their point of sale checkout screen, and one day a plan feature might pay X, and the next it pays Y=X/3).

At the end of the day, this is a great place for recent college grads looking to pad their resumes with sales experience and put that "first apartment" money in their pockets, but I do not suggest making a long career out of your stay.
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5.0
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This is a really good job for someone in College
Retail Sales Consultant (Former Employee) –  La Marque, TXMay 29, 2018
At first it’s tough because we all know how people see salesmen. Once you get past the threshold of training everything will come allot more naturally.
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5.0
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Great Pay For The Area
Retail Store Manager (Current Employee) –  AlabamaMay 24, 2018
I've worked for Prime for over 4 years. Management in my area is fantastic. Recently got a company raise, which made pay more fair. Commission changes can make pay vary month to month. They preach work/life balance...but its unrealistic. Benefits are solid.
Pros
Benefits, possibility of growth
Cons
Quotas sometimes feel unattainable, commission changes
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5.0
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you will love it
Retail Sales Consultant (Former Employee) –  Swainsboro, GAMay 16, 2018
its awesome here ! Always tons of contests going on. Free Lunch, Paid vacation and the best benefits. very relax job you must have excellent customer service skills.
Cons
short breaks
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5.0
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If you are dedicated to your success, it’s an awesome place to work! The company provides numerous opportunities to develop your skills and grow!
Regional Recruiting Manager (Current Employee) –  Sugar Land, TXMay 11, 2018
I enjoy working for a company where the CEO & President are very connected to the day-to-day operations and actively collaborate with any employees regardless of their position. The environment is very professional and they grant their employees a healthy level of autonomy to become a valued asset of the company. On a daily basis, you can expect a strong sense of accomplishment for the work completed due to the challenging nature. I would definitely recommend working for this company to anyone that wants to start or continue a strong career in the tech industry as you will definitely develop professionally.
Pros
- Awesome work-life-balance, A purpose-driven company culture, A culture of feedback, Growth and development
Cons
It would be awesome if they provided tuition reimbursement
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5.0
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Great company where hard work is rewarded
RRM (Current Employee) –  Sugarland, TXMay 10, 2018
After reading the other reviews, I notice that people are more or less unaware of what the company offers and or expect. The company is very goal oriented and the expectation is prefaced in the beginning that you must drive results. The company offers full benefits, PTO, and 401k. Internal promotions are the biggest push internally and one has to ask themselves "Why am I being passed up?" instead of pushing the blame. Time to self-reflect. Otherwise, we are all afforded the opportunity to make money.
Pros
Less corporate red tape- change can happen to accommodate needs
Cons
More PTO days couldn't hurt!
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3.0
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Dont like the compnay
Retail Sales Consultant (Former Employee) –  Anaheim, CAMay 6, 2018
I disliked working here. No room for growth. They dont pay very good. they do a lot of shady things to customers accounts. There are good employees but the company is terrible.
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1.0
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Awful, awful company. Don't work here! Find another retailer to work for.
Sales Representative (Former Employee) –  Nashville, TNMay 2, 2018
Our old company got bought out by Prime, and with the new restructuring came lower pay, decreased benefits, higher stress, nearly zero overtime allowances, and just a generally horrible environment. They will short your commission checks and refuse to pay overtime, even if you're still with a customer. They will make you clock out and keep working to avoid paying time and a half.
They also refuse to hire the needed people at any given location, so you'll manage to stay short-staffed constantly. But remember, no overtime.
Pros
None
Cons
No overtime, shortage of commission on checks, poor upper management quality
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1.0
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Steal from the poor and give it to the rich.
Sales Rep (Former Employee) –  Manchester, TNApril 25, 2018
Do not apply for a small town store at this company. If you are a greedy dishonest person than this is a good job. Want to destroy the community? Apply
Pros
I liked working in a clean ac'd environment, that's about it.
Cons
Steal from the poor and give to the rich.
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5.0
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Enjoyable place to work
Customer Service Representative (Former Employee) –  Sebastian, FLApril 12, 2018
I really enjoyed working at Prime Communications. The only reason I gave 3 stars on management is because my manager at the time was very unstable and odd...definitely not someone youd want at your store front representing your company.
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3.0
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Pat was unfair
Assistant Store Manager (Former Employee) –  AlabamaApril 10, 2018
The store was great if you had a good store manager the gm was good he gave many chances to "under preforming employees" but the company it's self was bs when it came to your commission pay and goals!
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4.0
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Prime Communications
PROCUREMENT MANAGER (Current Employee) –  Sugar Land, TXMarch 15, 2018
I enjoy my time at this company. I started as a field employee and was able to move into the corporate office and excel in my current role. There is a big difference in work/life balance between working in the field and working in the corporate office.
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3.0
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Promotion if mobile
Management Support and Retail Sales (Former Employee) –  Amarillo, TXMarch 12, 2018
My experience with the company was a good one. Leadership did not respect work life balance. He had mandatory early morning calls, mind you, covering the same information from the previous day.
Pros
Sammy Rewars
Cons
Lack of promotion
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2.0
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no Maternity leave or benefits
Real Estate Counsel (Former Employee) –  Houston, TXMarch 2, 2018
work was dull uninspiring. company geared to help itself. compensation was ok but was culture was lacking. people did not mix much
not willing to give maternity leave or benefits
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1.0
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Bad company
Sales Associate (Former Employee) –  Savannah, GAFebruary 27, 2018
Horrible for 8 bucks a hr total joke won't last long at all manger is a a hole and very disrespectful would never recommend anyone to to work there ever
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1.0
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Don’t do it unless you have no other choice!!
Manager (Former Employee) –  Mobile, ALFebruary 24, 2018
They will up the bar in the middle of the game. They will have you tell customers flat out lies to make a sell. They will add to your job description every week. People will quit without notice because of the horrible treatment leaving you to cover shifts but still not allow you to get overtime. They will have you work of the clock.
Pros
They will give you the same discount they give customers in store.
Cons
No 401k, meeting on your off day, pay rate change from month to month. High stress. Extremely high turnover
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4.0
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Management is great
Retail Sales Consultant (Former Employee) –  Hillsboro, OHFebruary 21, 2018
Very attainable goals and fun place to work. The most enjoyable part of the job is competing with other branches in a professional matter for higher sales.
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3.0
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Very so so company, misguided ethics and business practices
Assistant Store Manager (Current Employee) –  OhioFebruary 20, 2018
I’ve been working with Prime for about two and a half years. Like most places, there are good and bad things about this company. On the plus side, they reward top performers pretty well and the pay is very competitive with what you would make doing similar jobs elsewhere. On the negative side, there are many misguided business practices and very questionable ethics that make things less than ideal. To put it plainly, I would not recommend friends or family to work or shop at one of these stores.
Pros
Paid time off, 401k
Cons
Misguided business practices and questionable ethics
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Overall rating

3.1
Based on 139 reviews
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