Prime Communications Employee Reviews

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1.0
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Benefits can be great but their is no loyalty from above
Retail store Manager (Current Employee) –  Massapequa, NYNovember 14, 2018
Impossible expectations they hold you accountable.
if you Aren't faring well in sales or if you speak your mind against upper management. They push you to a failing store until they have reason to fire you.
3 months in a row of not hitting 80% to your goal

I was put into a store that had not attained its goal for a year and the months I was in that store had the highest numbers.

Also they push cold calling very hard and do not take in the ideas of their retail managers to heart,
I pushed and advocated for they to allow me to join the chamber of commerce but they kept saying we are woking on it...it has been 6 months
Pros
benefits arent bad
Cons
Management and structure style horrific
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2.0
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Sounds great when you start, but they don't care about their employees.
Retail Sales Consultant (Former Employee) –  Troy, NYNovember 1, 2018
Terrible place to work. Don't follow the rules being an authorized retailer. Probably some of the reason why AT&T is failing as a wireless company. Look elsewhere.
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4.0
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Potential to make really good money
Assistant Store Manager (Current Employee) –  OhioOctober 20, 2018
If you meet or exceed sales goals, you can make a lot of money. You’re screwed if not. Management can be hit or miss, store level is usually great but upper levels can be rough. Some questionable sales practices encountered occasionally. It’s possible to move up in the company but it will require significant travel or relocation
Pros
Great compensation potential, very laid back if you’re a top seller
Cons
Questionable sales practices, no work/life balance in management
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1.0
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Not worth it
Sales Representative (Former Employee) –  Riverdale, UTOctober 9, 2018
seriously dont do it.... theyre so shady.. we were not treated like people we were treated like numbers they seriously did not care about us. so glad that i left
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1.0
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Unethical company
Sales Associate (Current Employee) –  Bridgeport, TXOctober 8, 2018
The quota required is always unobtainable. The company promotes to do whatever it takes to make a sale, including omission of information or manipulating promotions to benefit the company.
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2.0
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Constantly Changing
Sales Manager (Former Employee) –  Ozark, ALOctober 2, 2018
The quotas are always changing and they are not for the benefit of the salesman. They keep minimum quotas for people in areas with less traffic and then punish them for not hitting the quotas. The management only cares about their money not the team, and they are not transparent at all. They make promises and don't keep them and they will even steal your sales out from under you.
Pros
Not a bad starting job
Cons
Don't stay long, they start to get to you.
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4.0
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Great place to work if you don’t have a personal life or school to juggle
Retail Sales Consultant (Current Employee) –  Cortland, OHSeptember 28, 2018
Love working here, but the constant pay plan changes, stress from higher ups to hit goal, and threatening of job security aren’t the best for an ideal work environment.
Pros
Pto, Comission, Decent hourly pay.
Cons
Constant pay changes, pressure and stress from higher ups, unrealistic sales goals
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5.0
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Favorite place I have ever worked at!
Retail Sales Consultant (Former Employee) –  Morristown, TNSeptember 3, 2018
Prime communications as a whole is a fantastic company to work for. Providing employees with fair pay,full benefits, and a flexible work week. I highly recommend working with them.
Pros
Hour lunch.
Cons
Very time crunchy
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2.0
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Used to be a good place
Sales Consultant/Manager (Current Employee) –  Indianapolis, INAugust 27, 2018
They have stopped caring about their employees. New *bosses, definitely not leaders. They only care about rankings and you are encouraged to commit fraud to do so. But when ATT comes down on Prime, they act like they had no idea and you are screwed.
Pros
They have dissipated.
Cons
Bosses not leaders, snakes, cheaters, liars
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5.0
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Great place to apply a telecommunications career.
Sales Rep/Store Manager Cellular Sales (Former Employee) –  Chattanooga, TNAugust 14, 2018
Great company to work for excluding cons of long hours due to manager salary versus hourly pay. This company acquired my prior telecommunications company, Cellular Sales which was higher paying and also better upper-level management.
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4.0
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Not a bad job
Retail Sales Consultant (Current Employee) –  Sun City Center, FLAugust 9, 2018
A typical day depends greatly on your manager. Depending on store traffic you can spend your day busy talking to people and making sales or sitting in the store doing nothing, or going out finding leads of your own. The culture and environment differs greatly depending on area and management, upper management tends to micromanage
Pros
relaxed
Cons
micromanagement
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4.0
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Nice job for starting out
Assistant Manager/Sales Associate (Former Employee) –  Lake Wales, FLAugust 7, 2018
This was a nice place to learn to hold a full time job but management needs some work. I learned a lot about sales and helping people. Pay was good. Just wish the sales metrics weren't so ridiculous at times.
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1.0
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A very complex company.
Senior Sales Consultant (Former Employee) –  Birmingham, ALJuly 28, 2018
I don’t normally write low reviews, but this was by far the hardest company I’ve ever been employed by. The left hand never knew what the right hand would be doing. There was never a committed commission structure which lead to confusion every month upon payouts. Upper management was never there for full support to their teams.
Pros
Sales experience, working with the public
Cons
Commission, upper management, work/life balance, morale
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5.0
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Great Co-Workers, Friendly environment
Retail Sales Manager (Former Employee) –  Jacksonville, FLJuly 23, 2018
Great comopany, Sales goals can be stressful but worth the reward if met. Friendly people with a fun/competitive work environment. Hands on training to get you up to speed quick.
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4.0
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Its ok
Store Manager (Former Employee) –  GeorgiaJuly 23, 2018
Just hope you end with a good team, some people just think they know it all and are unwilling to change. Could create better incentives to stay. Not bad, just not great
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5.0
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good working environment
Sales Manager (Former Employee) –  Houston, TXJune 18, 2018
great working environment
flexible hours
good co-workers
professional and organized management
very cooperative and helpful people
good place to build a future
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3.0
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It’s okay
Sales Associate (Current Employee) –  Canton, OHJune 9, 2018
Pay structure is constantly changing and not for the better. Your constantly being stressed out and worried about whether or not your getting paid for all your hard work. Not to mention the managers put more stress on you because your stuck working on your own goals along with theirs. Not fair at all.
Pros
Coworkers
Cons
Pay
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1.0
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Awful
Sales Representative / Assistant Manager (Current Employee) –  Victoria, TXJune 7, 2018
Don’t waste your time if you are needing a family life or more advancement. No paid holidays, time and a half. Must work for the company a year before pto and raise.
Pros
None
Cons
Everything
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2.0
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A Great Jumping Off Point, Not a Place to Make Your Career
Sales Representative/Manager (Former Employee) –  Pittsburgh, PAMay 31, 2018
In the world of wireless, there are three types of stores you can walk into. Corporate Stores (Those owned by Verizon, AT&T, Sprint, etc), Corporate Attached Retailers (Stores inside Best Buy, Radio Shack, Walmart, etc) and then there are Private Retailers (Ones that stand alone with contracts to sell the products and services of a major wireless provider). Prime Communications is a private retailer for AT&T that operates nationally. Base compensation before commission is low, roughly minimum wage up to $9-10/hr, and once you get into commission there's money to be made, or at least there used to be.

While I was there, roughly 3 years, the commission structure changed somewhere in the neighborhood of 7 times, with commission standards on the plan service WILDLY fluctuating sometimes without warning (you can view profit at their point of sale checkout screen, and one day a plan feature might pay X, and the next it pays Y=X/3).

At the end of the day, this is a great place for recent college grads looking to pad their resumes with sales experience and put that "first apartment" money in their pockets, but I do not suggest making a long career out of your stay.
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5.0
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This is a really good job for someone in College
Retail Sales Consultant (Former Employee) –  La Marque, TXMay 29, 2018
At first it’s tough because we all know how people see salesmen. Once you get past the threshold of training everything will come allot more naturally.
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Overall rating

3.1
Based on 155 reviews
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