an unnecessarily difficult job
General Manager (Former Employee) – CT – February 16, 2017
Managing a self-storage facility doesn't have to be as frustrating as it is at Prime, but their procedures make even the simplest tasks mind-numbingly tedious and taxing. Be prepared to wait weeks, months or even years to get any repairs done with their absurd bidding process. Also, if your facility has U-Haul truck rentals, you'll be expected to handle those as well as the storage end of the business- for the same pay as other Prime facilities that don't have U-Haul.
Prime upper management does a great job at micromanaging inconsequential minutiae while ignoring real, actual problems. Also, be warned: you're never going to see a raise. Ever. Proceed at your own risk.
nonexistent tools for success, zero autonomy