fun and fast paced customer service job
Customer Service Sales Floor Supervisor (Former Employee) – Lamoni, IA – October 23, 2018
Phone customer service is not a glamorous job and it takes a certain type of person to do it. i worked with an amazing group of people for almost 8 years. It was my job to not only take difficult calls and assist customers with concerns but also to sell different products on the phone. That was a challenge on most days. The best part of my job was i got to come up with creative and fun ways to keep the agents motivated. We played games, had silly competitions. Anything to keep the moral up as we did our 9 to 5 each day. The managers were all amazing and most started out on the phones just like everyone else did so they were very in tune as so what the day to day was like. They were always very supportive and had an open door policy that if you needed anything you just stop by and discuss it. When they closed, a major employer was lost in our community.