Procom
Happiness rating is 72 out of 100
3.6 out of 5 stars.
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Procom Employee Reviews

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Location
United States53 reviews

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3.6Work-Life Balance

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payplacepeopletimedayjobgoodcompany

Decent place to work

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The most useful review selected by Indeed
Overall OK place of employment. Very understanding about technical issues & medical issues. PTO is earned per pay period 2 hrs at a time. Management is very nice & accommodating. Job role itself is very mundane and boring.
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There are better options out there

This position was ridiculous. I could not even leave my computer to go to the bathroom if needed. Constant calls and sounding like a robot. These poor people curse you out. This job is just like your extended warranty calls.
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Procom insights

Based on 39 survey responses
What people like
  • Clear sense of purpose
  • Ability to learn new things
  • Ability to meet personal goals

Fun and good

Very fun place to work people were chill and it's a very easy job plus I got to read a lot of books inbetween calls and u sit all day so it was a verygood job
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No growth

Working on a week to week contract and can get fired for anything at a moments notice. Left before things went bad. Pay is also extremely awful. Don't recommend.
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They fire me for no reason

They fired me for no reason they didn’t even gave me training they fire me because I didn’t know how to set up the machine I couldn’t be able if they just trained me for 1 day w a person that doesn’t even show you the steps that’s a bad job they don’t use mask no security if they don’t like u they treat u bad until they get a excuse to fire u
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I worked from home because of Covid.

Working at Procom was a great experience for me I've learned a lot thanks to my Supervisors and managers. When I first started I wanted to give up because I honestly didn't know what I was doing, My supervisor made me hang in there and helped me every step of the way and I truly appreciate the confidence they had in me. I enjoyed going to work having great conversations with my co-workers, potluck, and pizza I will miss these good people and I'm grateful for the opportunity.

Pros

I am Muslim American i was able to continue my daily Salah while i was working and during Ramadan.

Cons

It takes a year for a write up to fall off'.
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It's good company to start your carrier.

It's good to start your carrier, nothing else. As soon as you'll find better job, you should switch immediately! You won't grow here. There's a lot of chaos caused by terrible management and somehow it's always technicians, who are blamed for this. There are some pros, most of co-worker's are great dudes, that will help you and I think that's the only thing that might let you stay for a little bit longer, but it you want to bring home juicy paycheck... it's not the place.

Pros

People

Cons

Chaos, lack of equipment, no room to grow, monotony
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Very productive and flexable workplace.

Working at a call center has taught me great communication skill i also improved my salesmanship im good at advertising and im very enthusiastic i maintained a positive and i worked well with other employees.
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Very calm, cool and comfortable

I enjoyed working there at the call center. The manager and supervisors were always willing to help. It was a call center job, so you sit all 8 hour days in a chair. That got uncomfortable
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procom was shut down

Procom is no longer in service and that is for the best! They did not take care of their employees, they did not take care if something bad was happening at work, they turned their heads.
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Chinese Company- hates their employees

You will be paid well here, for a short time. They will drop you in a snap and are just a temporary cog in a wheel. IF you like selling/procuring cheap Chinese made dung and then trying to sell it for 300% markup--- then this is the place for you
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It was a fun friendly place to work.

I absolutely loved working for this company. Anytime help was needed the managers were quick and calm. The hardest part of the job was trying to calm the client down if the transfer was taking too long.
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This Job is your new beginning start here

The people that complain about the job are usually the ones that quit and have problems with other people when they should be worrying about doing they job in go home this job is a good job you need money or a new beginning in life this is the place to be it pays very well the supervisors are great and very supportive the new MGR is awesome and also very supportive there is always coffee sugar and creamer for a decent pay and guarantee hours
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Not professional

Need professional Supervisory a typical day is having to adjust to how the one supervisor is feeling on that particular day! What you learned- to stay out of supervisors way! She's terrible
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it was a good work place

fair work, great co workers, relaxed an great enviroment. while i worked there i was thouht many things i can take for myself in the future. the job could be run better but its a small mom and pops business trying to get on its feet so i understood.
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Horrible place to work.

Did love the job until I lost my car and had to rely on the bus to get to work. Followed what was said about calling in to say I may be late. Management doesn't care about employs and has often told employee s need that an illness or death in their families doesn't matter to them. Often has refused doctor notes. Even went as far as to tell someone trying to come back in from disability leave that they were fired due to attendance when their doctor took them out of work and they had provided documentation.
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Project related work

Experiences is based on projects you are on. Projects were learning experiences and able to add value to them. Management team was open to ideas and feedback
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Can't really say

My experience with procom comes from a different experience then other people . It's hard to say what they are like in a real setting or how much they actually pay I only got paid .75 center and hour for the first 80 hours then it was 1.45 but I was not I'm the free world
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Productive place to work

Preparing expense reports in SAP Ordering office supplies from Staples Greeting visitors Handling mailng and shipping packages thru FedEx Processing invoices in SAP Arranging travel thru CWT Arranging meetings

Cons

healthcare no benefits
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Bad place

Never gives you a warning when you mess up they walk you out even for the first time managers dont help and dont care if you pass out. I only worked there for do long cuse of my son
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Fast pace

We would log into our programs and we would call or customers would call us from the Zebra, and we would help assist them with cheaper insurance by transferring the customer to the best fit insurance company available with the information they provided only. With productivity for each program if we reached a certain limit the entire company would get lunch or dinner our bossed provided.
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Overall rating

Based on 102 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.1 out of 5 stars for Compensation/Benefits
3.1 out of 5 stars for Job Security/Advancement
3.5 out of 5 stars for Management
3.4 out of 5 stars for Culture
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