Our pay was based on how many runs we had and the distance we drove, just like a taxi. We would have twelve hours shifts where we had to be on call in a vehicle until they changed it to on call from home. At the time I worked there, we changed from dedicated vehicles to first come first serve, and had no work life balance at all. The pay was never guaranteed, and at times I made less than $800 in a month. I have steered many people away from them, even though I've heard they've made changes.