Happiness rating is 60 out of 100
3.7 out of 5 stars.
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Progressive Careers and Employment

Work happiness

Scores based on about 1,450 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel their work environment is inclusive and respectful of everyone?
Do people feel they can get support and encouragement from colleagues at work?

About the company

  • CEO
    Tricia Griffith
    approve of Tricia Griffith's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    more than $10B (USD)
  • Industry
Learn more

Jobs near you

There are 2 Progressive jobs close to Ashburn, VA. You can check out other available jobs at Progressive.

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563 jobs


Salary estimated from 1.3K employees, users, and past and present job advertisements on Indeed.


Employees at Progressive have reported receiving these benefits. They will vary by role and location.

Retirement plan
Vision insurance
Dental insurance
Health insurance
Tuition reimbursement
On-site gym
Yearly bonus
Wellness program
Paid time off
Work from home
Bonus pay
Life insurance
Employee discount
401k matching
Relocation assistance
Signing bonus

Rating overview

Rating is calculated based on 3.7K reviews and is evolving.



Claims Processor in Springfield, VA
on April 5, 2019
Progressive's work culture is an interesting one that helps breed productivity. Managers and supervisors are understanding and helpful and are open to helping you grow as an employee and as an individual.
Claims Generalist in Cleveland, OH
on December 1, 2021
The good: Progressive has a thorough training program and a friendly working environment. Most everyone I have interacted with have been happy to help with whatever they can. When the pandemic started Progressive was quick to adapt and send everyone they could to work from home. Most employees are still working from home (at least in the claims organization, I am not sure about the rest of the company). They are very understanding and accommodating for when "life happens" and alternative arrangements need to be made, or a leave of absence needs to be taken, which results in high job security.Their health insurance plan is not the best, though not very expensive. The rest of their benefits are on par with other companies or better (401K, life insurance, etc). Progressive actively encourages promoting from within- most people move up from an entry level position within 1 to 2 years. The bad: VERY heavy workload. When I first started it was a heavy workload, more like 45 to 50 hours a week of work, but still manageable. This year they have been very busy due to staff shortages, which has negatively impacted existing employees. Our already heavy workload has increased drastically, and overtime pay is rarely offered. Rather Progressive has cultivated an environment of "working till the work is done", regardless of the hours. This has resulted in a very stressful working environment.
Claims Generalist Associate in Remote
on December 1, 2021
Pay is great for a starting position. Gainshare bonus was a nice plus as well. Otherwise, the position isn’t worth your time. It was a burn and churn job where everyone felt expendable. I was told within the first week that very few people last longer than six months(great way to start off a career). When our team was overwhelmed we were told “things have been worse” or “you guys have to tighten your belt”. When inventory was stacking I was encouraged to “find time to complete the work” and the following explanation was that I could start work at 6AM or work late. Avoid if you can help it, or only use this job long enough to make it a stepping stone.
Claims Generalist Intermediate in Birmingham, AL
on December 1, 2021
Entirely too focused on promoting from within, even if the candidate is incompetent. Work has gone downhill since Covid-19 started. Way too focused on this inclusion nonsense.
PAA in Springboro, OH
on December 1, 2021
If you are an experienced insurance agent, you are going to be a square peg being forced into a round hole. The progressive way is to micromanage you. Progressive talks out of both sides of their mouths on a daily basis. You can't trust what they say.

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Questions and answers

People have asked 616 questions about working at Progressive. See the answers, explore popular topics and discover unique insights from Progressive employees.

See questions about:

  • Hiring Process
  • Interviews
  • Benefits
  • Training
  • Work from Home
  • Salaries
  • Working Hours
  • Background Check
  • Drug Test
  • Office Locations
  • Job Opportunities
  • Dress Code
  • Health benefits
  • Shifts
  • Working Environment

Interview insights

Insights from 990 Indeed users who have interviewed with Progressive within the last 5 years.

Favorable experience
Interview is average
Process takes about two weeks

Interview Questions

"Describe a time you do something for a customer that made them very appreciative." "Tell me about a time when you had to adjust your behavior to that of a coworkers, and how was the relationship successful?"

Shared on June 18, 2021

“Describe a time you went above and beyond for a customer?”

Shared on June 13, 2021

Questions were based on what was on the resume

Shared on September 4, 2020

Progressive locations

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