Progressive Radiology
3.3 out of 5 stars.
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Progressive Radiology Careers and Employment

About the company

  • Company size
    51 to 200
  • Revenue
    $5M to $25M (USD)
  • Industry
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Medical Information

3 jobs


Salary estimated from 41 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 21 reviews and is evolving.


Patient Service Representative in Olney, MD
on February 2, 2019
First, let me say I just quit yesterday without notice and that’s not my style, but there were several things leading up to this that I just couldn’t accept. One issue I never forgot is It was falsely insinuated that I placed a negative review on December 13, 2018. It was insulting because I had just started working there in September. The first 2 weeks was very enjoyable to me, but at that time the manager had been given too much on her plate & it came off as she was always angry with our location in Olney. I knew coming in that this particular location was “ problematic “ in that there was high turnover, the manager newly acquired that location ,and all front desk including myself was new. I made a promise to my hiring manager that since I owned a Buisness & had a financial background that I would help increase revenue as that’s what I’m good at. I feel I came in like gangbusters and did just that. I also motivated my peers to do the same to where they actually became excited about it. I don’t know how much we grew in revenue in my short tenure but it had to have been at least 20% if not more. Prior to my 90 days which in my opinion is a learning curve, I was written up 3 times all for being a few minutes late. 2 instances being a complete accident because I was not understanding their time clock system, and you can’t have overtime with this company so if you stay late one day you have to cut your hours somewhere and it became overwhelming even for someone like myself who was used to crunching numbers. The second time I was written up it again was for being late but I miscalculated how many hours I had on a Wednesday evening, knowing I was not going to be there Thursday, and that Friday I texted my boss to confirm if my calculations were correct, happened to fall asleep for being exhausted getting in late from a wedding the evening before & in my mind I had extra time, just to find out I was already 12 minutes late to work by the time I received the text & I have to travel 30 minutes to get there. The third time I can’t remember why but I believe it was again about being late but we aren’t talking anything over 10-15 minutes if that, & most times I had trouble getting caught in roadwork or something crazy happening coming the back way from Clarksville into Olney. With all that being said I had 3 or maybe 4 write ups but it was never considered that there were times I was there in the building and would forgot to clock in or a computer was in use so by the time I clocked in it was later than my scheduled time by minutes....but I would always stay to make up those extra minutes. In my short tenure here I had 3 maybe 4 Radiologist email or inform corporate that my work was great, but all that positive is erased by ignorant, petty write ups on a few minutes of being late when I surely wasn’t the only one & I know for certain these individuals weren’t written up. Positive reinforcement was never given up until approximately 2 weeks before I left. I noticed a major change in management & perhaps that’s because the center was finally running rather smoothly. I was slotted to transfer to a different location closer to home & change my schedule completely from originally 12-8pm to 8-4:30 pm at the new location. My manager was gracious enough to make this a possibility for me since my young child had been having major adjustment issues with me working evenings. A huge issue I had and EVERYONE knew of this including the newest employees (this never being told to them by anyone at the Olney location, it was actually told to us by them due to things that were said about our location & the overall attitude from this other location of which they trained at a few days). Little did they know myself being there almost 5 months and another staff member with almost a years tenure felt the rivalry between us & them. The “ them” is the location I was to transfer too, and I was willing to deal with the immature, tattling, micromanaging, and basic disrespect from a certain individual for the sake of my child. However, I feel this is something that management had to have known about and allowed it and to me that’s unacceptable! If I’m wrong about this then I stand corrected. As much as I wanted it to work , I could not be a part of that culture. Ultimately, I don’t have support of family or friends to help when my child is sick, or school closes early. For my first month of my employment my family had a ton of issues that my husband who’s self employed blew off work to handle when it would usually in the past be my role to handle. If he doesn’t work, we don’t get paid. We certainly couldn’t live off of my salary at progressive but I won’t complain because I came there to see if I liked Radiology so I could make a decision about school. I was very over qualified for my position and became bored quickly. It’s a great opportunity for someone very young, in college, or doesn’t plan to stay long. I won’t say anything regarding salary or benefits as that’s something one should ask about, and negotiate during the hiring process. I will say though I shouldve been paid more but was told I being new coming in couldn’t come in making the same or more than someone at one of my managers most organylocations. In my opinion there’s not much room to grow. I loved all of my co-workers, I loved every Radiologist I came in contact with, and although I didn’t agree with my direct managers methods all of the time, I did genuinely like her but I felt very, very, very, misunderstood. The Marketing Director was great too! I really put in 200% to make my manager look good according to numbers, I did my best to learn with only having a few days of training and then after I had to learn from all new employees, and lastly even more importantly I went over & above for our patients. I take full responsibility for any of my short comings but in all fairness I don’t feel I was given enough time to really spread my wings, perhaps it would not have mattered anyway. I don’t feel work life balance is good for someone with small children “IF” you don’t have a support system at home & this was a big issue for me. There were no holiday bonuses or even a dinner or luncheon at my location but was told there was a formal dinner for the “ more organized “ location. I was told in my interview that no raises or annual review is given. So, I guess that’s that. I did say if I ever put a review I would never hide behind an anonymous name, so this is Brandi, my experience, and my opinion. I’m sorry I didnt put in a notice but I had found out unexpectedly Schools were closing at 1:15 & I was to be at work at 12. For my own sanity and because I choose to work; I’m blessed that I don’t have too, but I would’ve lost my mind if I had been written up again. I will miss all who showed me respect & what a true work family feels like and this includes the awesome technicians at this location. I think if some things were tweaked with this company and the front line people were invested in more be it financially mostly, I think this company would get back so much just by giving just a little more.
Patient Service Representative in Maryland
on July 21, 2021
The only thing that stood out about this company is the simple fact they have shift differentials. Your not trained properly (only was trained maybe 2 days) and some of the workers definitely should not be working in this field! When you ask questions it feels like your lower than dirt. When issues are brought to the manager/supervisor it’s like they have no clue on what to do about anything or other patient reps run the show.Lastly I like how when I was reading in the Solis book, it’s states the goal or what I call the company logo- It states all persons are to answer the phone and not let it go after 2 rings, well that for sure isn’t how it goes at all! No one in the office I was in barely answered the phone and just lets it roll. I have never worked somewhere that I felt uncomfortable with the people and so outside the box. it’s a stressful position to be in and it is certainly not worth the pay for what you have to go through. Lastly, hippa is a huge issue in the office because there is nothing that protects patient information when your on the phone.Instead of blasting the tv or music or both all together, this company makes enough money why not put up glass so then your patient information is secure and your not violating a patients rights!*Another thing is the emails you get on a daily or the voicemails you take off are ridiculous
Medical Secretary, Scheduler in Tinley Park
on August 2, 2020
Terrible place to work. Hostile work environment. No raises for staff who have been there 10 years. No lunch or breaks in 8 to 12 hour shifts. No appreciation. They take advantage of their employees.
Scheduling Coordinator in Bel Air, MD
on October 13, 2019
Be firm when giving your pay rate. They will pay you what you want if ur don't buckle. Everyone makes a different pay rate "according to experience". Not a bad place to work. Expect to work in snow storms ect.
Manager in Columbia, MD
on February 4, 2019
Progressive Radiology is an excellent company that offers it's employees benefits such as: health, dental, vision, long/short term disability, life insurance, 401K, paid holidays, and generous PTO. The sense of TEAM and an enjoyable work environment are important. We celebrate everyone's birthdays, have potlucks/lunches, and holiday parties. Progressive Radiology is a wonderful place for individuals with a great work ethic. This forward-thinking company recognizes individuals with superior motivation. Often times when opportunities for promotions arise advancements are made from within. If you like the notion of being part of a TEAM that provides exceptional care to it's patients and to each other then Progressive Radiology is a great option for you!

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