Don’t get sucked into the call center life if you don’t have to. You WILL be on the phones for 8 hours with back to back inbound call, non-stop and sometimes servicing multiple accounts on one call. You will feel so honored to work at Progressive only just to realize 3 months later you just became another voice on the phone.
You really want to sell yourself here. They are looking for a very upbeat (almost fake) impression so you need to smile ear to ear while being clear and concise. Go over STAR and make sure you have scenarios.
Don't waste your time.
Dont do it but if you really want to work there, just smile and answer the questions correctly.
They really like brown nosers so don't be yourself while being interviewed, stoop down to their level.
Be open to changes within the position you're interviewing for. In the insurance business things change frequently and rapidly so staff needs to be flexible and willing at all times to do whatever needs to be done.
Print out all information questions they refer t
Be a team player
Practice behavioral interviewing questions and learn the core values
Help job seekers learn about the company by being objective and to the point.
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