Please read before applying
Claims Specialist (Current Employee) – Memphis, TN – January 9, 2019
Please do not apply here! I’ve been working at Progressive for a year and it is the WORST JOB I’ve ever had in my life. The workload is unmanageable, you are EXPECTED to endure the emotional trauma that comes a long with working this job. For instance, this company is METRIC based! You are lied to and told the standards are behavioral based, which is a lie. If you complain or seek help from a co worker or the manager will put you on an action plan. What is an action plan? A paper trail that consist of you getting one step closer out of the door. YOU ARE expected to work 55 hours plus every week to manage your workload with no overtime pay. The employees are afraid to speak up because management will write them up for “not being a team player.” People stay at this job (this is not a career) because of gainshare payouts. People the payout or bonus is not worth the emotional turmoil you will have to deal with daily. **PLEASE DO NOT APPLY TO ANY PROGRESSIVE JOB** unless you are desperate and do not have a car to become a Uber driver. This company is unethical and the workload is unmanageable. If you can handle 300 calls a day from needy customers, 40 voicemails from customers, 20customers picking up checks and signing paperwork at the local branch, and 8 new claims pending, with 20-30 work assignments pending on top of a ton of emails at the same time, this job is for you! Yeah, if you like taking a break or lunch daily don’t apply to this job. If a robot worked here it would quit.
Paid time off, gainshare
No breaks, no lunches