Progressive Employee Reviews

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2.0
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Extremely stressful
Auto Claims Adjuster (Former Employee) –  Louisville, KYMarch 21, 2019
My first day, I was taken out to lunch and the group that took me complained about the work load and feeling bad for even taking a lunch because it was going to cause them to fall behind. I should have known right then I was making a terrible decision. It was high workloads and if you have any ethics and morals, you'll struggle.
Pros
good pay and benefits
Cons
high workload and stress
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2.0
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At will employment
MANAGED REPAIR REPRESENTATIVE (Former Employee) –  Lake Success, NYMarch 21, 2019
This is a company that only cares about numbers and not about there employees. It’s a high stress environment, it’s a company that takes a lot from you and does really Compensate.
Pros
Salary
Cons
Management style
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1.0
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Successful and non rewarding
Claims Generalist Associate (Current Employee) –  Cleveland, OHMarch 20, 2019
This is a place where you are worked like a horse and the expectation are unrealistic. Lack of career advancement and poor work culture. Caseload is unbearable and customers and management dont make it easy. Everyday is a fight and it is not worth the stress.
Pros
None
Cons
Low pay, high workload, lack of advancement
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1.0
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Horrible
Claims Associate (Current Employee) –  GeorgiaMarch 20, 2019
The company is horrible, the culture is horrible, the employee morale is horrible. It doesn't look good when a company has to fabricate a "fun team" to boost morale, and morale is still horrible. The managers do not care about the employees.
Pros
Benefits
Cons
Everything else. If you love to be micromanaged, then this is the place for you.
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5.0
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Work life
Insurance Agent (Former Employee) –  Austin, TXMarch 20, 2019
It was a great place to work. offered yearly gain share. On a typical day you would receive sales calls if you called out is do to you promising a call out no cold calls. Was able to get 50 state licenses numerous training's. Progressive is big on diversity and culture. Most enjoyable part of the day was the friends I was made.
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5.0
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Wonderful Culture
Claims Liability Adjuster (Former Employee) –  New York, NYMarch 20, 2019
Progressive teaches its employees, and makes sure everyone is comfortable doing their jobs. Great culture and amazing company. interesting work and they support a work/life balance.
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5.0
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Best place to work ever!
Sales Specialist (Current Employee) –  Riverview, FLMarch 19, 2019
Progressive is one of the best places to work. The benefits and atmosphere are amazing. There is always room for advancement and the supervisors will help YOU reach your goals if you are willing to put in the individual efforts!
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5.0
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Great company but hard job
Claims Generalist Associate (Current Employee) –  VirginiaMarch 19, 2019
Progressive is a wonderful company. They are all about diversity and inclusion. Local management is always so helpful and willing to answer questions. But the position itself is very rough. Work load is high and is very fast paced environment. Ability to multitask is a must to succeed
Pros
Wonderful company, great benefits, potential for growth
Cons
Stressful and high workload
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5.0
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An excellent place to work if you can get in.
Customer Sales and Service Representative (Former Employee) –  Mentor, OHMarch 19, 2019
There are many opportunities to advance and they offer many options and training to assist in career advancement. Great, family focused work environment.

It can be tricky to get your foot in the door since there are so many applicants on a daily basis, but once you make it, keep your head upright and enjoy the ride.
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4.0
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Good Company
Licensed Sales Representative (Former Employee) –  Home BasedMarch 18, 2019
A company that believes in morals and the value of humanity. Worked with the company but a short time but they did make you feel included and valued as an employee.
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3.0
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Progressive
Quality Assurance Analyst Senior (Former Employee) –  Mayfield Heights, OHMarch 18, 2019
It was a great company to work for. I enjoyed the diversity of customers. I am experienced in Microsoft office, excel, outlook, etc.
I pride myself in working hard ti ensue goals are met.
Pros
Work from home
Cons
Scheduling
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1.0
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Nepotism and 1920s style management
Claims Specialist (Former Employee) –  Mount Laurel, NJMarch 18, 2019
The vision and growth of this company is impressive at first glance. However, the management is poorly trained, immature and it is run like a sweatshop. Those who are quickly advanced are related or married to supervisors. The management style is similar to 1920s run by fear and retaliation, especially in the NJ PIP Management team. Claim denials are common practice and the State of NJ is left with the bills as most policy holders are Medicaid. Turnover of claim reps is off the charts.
Pros
Bonus due to company growth
Cons
Sweatshop, long hours, no career path, horrible mgmt
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4.0
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Great place to learn the industry!
Claims Generalist (Former Employee) –  San Antonio, TXMarch 17, 2019
Very busy place to work but their training program is excellent and they do a great job developing their people. I would recommend working there if you get the opportunity.
Pros
Good Management, Good Pay/Benefits, Great training!
Cons
Consistently long work hours.
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3.0
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Good Money But Its All You Do
Auto Damage Estimator Field and In House (Former Employee) –  Portland, ORMarch 17, 2019
Incredibly Stressful and Incredibly Long Hours. Local management understands but can't do enough to make it tolerable for long periods of time. In the end the pay wasn't worth it.
Pros
pay
Cons
stress, hours
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5.0
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Great company
Inbound Glass Claims Representative (Current Employee) –  Tampa, FLMarch 15, 2019
Handled high volume of calls from customers inquiring about auto policy, management very supportive, encouraging, Flexibility with schedule to meet family/work life balance
Pros
flexibility
Cons
none
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3.0
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Ok depending on your department
Blended Agent (Former Employee) –  Cleveland, OHMarch 14, 2019
To each its own , it's good for some where it's horrible for others and the chance to apply in other departments can be taxing. Be sure that you are going into the position that you have applied for.
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3.0
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Advancement hold backs
Call Center Customer Service (Current Employee) –  Cleveland, OHMarch 14, 2019
The metrix and goals are untangible. without meeting those goals it is impossible to move forward. Lots of work rewards have been removed moral is low. No overtime and the pay is not enough for the verbal abuse from the customers.
Pros
flexible shifts
Cons
not enough money
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5.0
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Great Place to Work
TEMPORARY EMPLOYEE (Former Employee) –  Tigard, ORMarch 13, 2019
Busy office with super people to work with. Very understanding and communicative management. This is a claims office that handles all sorts of claims from auto to major fire and theft.
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2.0
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Great stepping stone
Senior Claims Representative (Former Employee) –  Austin, TXMarch 13, 2019
Great place to spend 1-2 years getting claims experience, but then advance to a more complex job outside of CCU.

Management is to focused on numbers.
Pros
free food
Cons
claim volume
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4.0
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No
Sales Agent (Former Employee) –  Starkville, MSMarch 12, 2019
I do not wish to complete this session. I have no negative thoughts about progressive. I enjoyed my time there and once I moved to a new state I had to leave.
Pros
Friendly
Cons
Strict attendance policies
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Overall rating

3.7
Based on 2,290 reviews
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3.4Work/Life Balance
3.9Compensation/Benefits
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3.4Management
3.8Culture

Diversity score

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TOP5%
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