Help Desk / Network Administrator (Former Employee) – Palm Beach – December 27, 2013
Help Desk / Network Administrator: • Managed (NOC) operations of Information Technology Project Management Windows NT 4.0 + 2000 and Applications deployment • Responsibilities included IS/IT leadership, extensive experience in the design, implementation, and integration of complex domestic/multi-national networks, managing a budget of $1.5 million, purchasing (dealing with vendors) hardware, software developing and software licensing, written technical documentation
Blended Relationship Manager (Former Employee) – Phoenix, AZ – May 19, 2018
This is a great company to work for in terms of culture. The offices are brightly lit and have artwork hanging on the walls. It is generally much more vibrant than other contact centers where I've worked. They strike a good work/life balance by guaranteeing time off approval as long as you've got the time accrued. They also offer work from home which is great. Unfortunately, the pay is average at best and the workflow is repetitive and relentless. The whole 3 years I worked for Progressive I always felt like call volumes were completely out of hand and we were always understaffed. It is mentally exhausting to be swamped all day every day making 36k a year.