Customer Exp Sr Training & Consulting Partner (Current Employee) – Bethesda, MD – June 23, 2018
ProQuest is an excellent place to work if you thrive on change and constant development. As one of the leaders in library automation and electronic content delivery, ProQuest is an excellent place for someone with the Masters of Library Science (MLS) who is looking for something outside of the traditional library walls. There is always something new happening, a new company being acquired, new job opportunities and, in many cases, a wide customer base to work with.
Many positions allow for teleworking or are completely home-based; global company
Senior Solutions Architect / Developer (Former Employee) – Ann Arbor, MI – November 18, 2018
The company is big, very good IT sector, full of good people in IT. Working on fringe technologies what was awesome. One of the best places I ever worked. They even haven a developers day at the end of each quarter that was awesome to develop 'pet projects' and learn new technologies.
Good managers, projects, working with cutting edge technologies.
Client Engagement/ Customer Accountant (Former Employee) – Ann Arbor, MI – August 11, 2018
ProQuest as a whole is a great place to work. I knew numerous people in other departments who loved their job and manager. Finance had a lot of problems. There is a high turnover and Top managers lacked any sort of leadership training which caused low morale and inefficiency.
I've been a contracted employee for ProQuest for a few years and have not been given the opportunity to become a full-time employee. This means that I get paid hourly, have no benefits, and have to use my own money to get to work. The best part about the company is that they allow employees to work from home a lot.
Applications Developer (Former Employee) – Ann Arbor, MI – January 30, 2018
For the most part, I did not work at the client site - Proquest, but traveled there as needed. I worked mostly at MaximGroup. I had pretty free reign on who and when to talk to, how to design and implement the software. I simply needed to submit expected schedule information. Proquest people were great, and open to new ideas.
Provided customers with technical solutions to problems with document delivery.
Technical Support Consultant (Former Employee) – Ann Arbor, MI – January 10, 2018
I position required me to help customers with hardware and software solutions. I made many site visits to setup the ProQuest system. Which included intergrading it to their network systems. When not visiting customers sites I worked in the call center taking customer calls.
Corporate Marketing Specialist (Former Employee) – Ann Arbor, MI – January 8, 2018
In my 2 year contract at ProQuest I watched some of the greatest minds leave the company because management would rather pay someone less to do their job. I love what the company does as a whole but they were focusing on quantity and not quality. They also were not building up the team they had but rather in constant search for outside talent. After 2 years of my contract being threatened every three months, no benefits, Michigan pay in the expensive Silicone Valley I had to call it quits. There was no future for me there.
Good workplace friendly people I am not directly hired at ProQuest I am a contractor that is my only real complaint.
Content Editor (Current Employee) – Ann Arbor, MI – October 1, 2017
ProQuest is a good company to work for I have no qualms with the company or my management the only thing that I dislike about the company they have too many temps and it seems to be difficult for you to be hired on as a permanent employee that is my only complaint.
Engineering Manager (Current Employee) – Ann Arbor, MI – September 22, 2017
They seem to be in a slow-moving market. This company has grown through mergers and acquisition of older properties and consolidation in the newer academic e-content markets. Now they have to digest and integrate what they have bought. That means cutting costs while trying to combine products, leaves no room for real product innovation. More nimble niche competitors will continue to emerge in their markets, while they look like an 800-lb gorilla while not dominating like one. Internally, there is a lot of challenging work and opportunity for good engineering experience, if they are willing to fund it.