Administrator (Former Employee) – Bannockburn, IL – January 7, 2019
Lies, negative feed back, over worked, short of staff, stressful, lousy manager, HR does not keep it confidential, lousy manager, no Christmas bonus, micro manage up the wazu, two of the better customer service managers left within four months, not friendly atmosphere, upper management doesn’t care higher HR doesn’t care, 7 employees went to HR on the processing manager and nothing was done about it, employees are leaving, employee on maternity leave does not plan on coming back and if I forget to mention a horrible processing manager!!!
TeleLife Interviewer (Current Employee) – Elgin, IL – January 6, 2019
While the customer base is the best I've experienced in a customer service role, the "adherence" requirements are unreasonable. This standard requires many of my coworkers and myself to take shortened or altogether forgo our lunches and or breaks. It is extremely difficult to achieve the 93% adherence to our schedules due to the length of our calls which range from 25 minutes to well over an hour. If our adherence falls below the ninety three percent, graduated punitive action is taken against us.
managment, healthcare, 401K, Dental, Vision, Life Insurance
Originally a small family business, but was absorbed by the client company
Senior Claims Examiner (Former Employee) – Woodland Hills, CA – November 20, 2018
Haven't worked here in over a decade. Began in the premium processing department with no experience. Left the company to relocate, but returned 3 months later and was offered a position in the claims department, which I felt was a good fit. Enjoyed being a Long Term Disability Insurance Adjustor until laid off,
Processor (Current Employee) – Bannockburn, IL – November 15, 2018
So not apply at this company. They will tey and break you amd your morals by giving you pure negative feedback. They are outsourcing jobs and will lie to you that their not. Current employees with over 20 years of expierance plan on leaving once they find other employment. The worst the processing department.
They offer insurance
anything and everything you can think about bad management!
Protective is a great place to work for someone who is looking to develop and enrich their professional knowledge of Insurance. The workplace is very professional and they have your best interest in mind
Noisy Print Shop Work, but good people to work with
Print Assistant / Bindery III (Former Employee) – Birmingham, AL – September 10, 2018
A typical day in the Binary section of the Print Shop included running a number of pieces of equipment such as the paper cutter, folder machine, scoring machine, as well as making deliveries to the main building. The work could be monotonous at times, but still fair pay for the type of work. The company was also large enough to offer good benefits including educational reimbursement, which I used to obtain an Electrical Engineering degree.
Large company with good benefits
Not much room for advancement within the Print Shop itself, especially sent the Print Shop was shut down in 2005
Director (Former Employee) – Cincinnati, OH – August 5, 2018
Protective lures people to the company with false promises of autonomy and advancement. Once you get there, you're quickly pigeon-holed into a "have or have not."
If you're a "have," you get promotions, raises, respect, admiration, the opportunity to lead teams and lead projects. If your manager decides he or she doesn't like you, you're a "have not" and you're faced with always struggling to meet expectations. There is not an employee advocate culture at Protective. The manager is always right, no matter what. It's pointless to bring concerns to HR. The company makes false promises when they hire people regarding work/life balance, the ability to work remotely, and even hire people for jobs and then quickly switch positions and/or managers once they join the company. They routinely demote or fire people for no reason other than personality conflicts.
The culture in Birmingham is much different. There, all employees are treated with respect and professionalism. In Cincinnati, it depends on if you know someone in upper management and/or play the game they expect you to play. If not, your days are limited.
AVP Product Development (Former Employee) – Birmingham, AL – July 10, 2018
Great company. High performance environment. Well managed.
Probably depends on the position you hold as to whether or not you enjoy working at Protective. As an actuarial analyst, I was treated very well for many years. Would recommend this company to any actuaries or actuarial analyst who are looking for work. Birmingham, AL is a surprisingly nice place to live as well.
Director (Current Employee) – Birmingham, AL – July 8, 2018
Salaries and career advancement opportunities are below par. 2-3% pay raises for the workers, while the senior leadership sock away 12% pay raises. The salaries/bonuses are extremely barbelled in Birmingham.
Call Center Representative (Current Employee) – Birmingham, AL – June 26, 2018
I’ve worked for Protective for 3 years now and I would highly suggest not working here, there’s no room for error, advancement/ in house employment, pay increase very little or flexible scheduling-school, trianing is poor and management sucks!
IT Analyst Manager (Former Employee) – Chesterfield, MO – June 20, 2018
The work life balance was the biggest benefit. Company is going through many changes and restructuring and eliminating positions. Unfortunately it is requiring employees to work many hours of overtime as the standard.
Customer Service Rep (Former Employee) – Elgin, IL – June 9, 2018
Great pay, good job. Large corporation so typical corporate management policies. Treat employees fairly. I did not feel there was any special treatment or favoritism. Job performance is the factor used in determining raises and promotions.
AVP Data Engineer (Current Employee) – Birmingham, AL – June 3, 2018
Protective is a great company with plenty of opportunity to make a real impact on the business. Experiences vary among different departments as many people have been doing the same job for 10 to 20 years, while others are on teams that have only been around for a couple of years. The benefits at Protective are excellent and they truly live their corporate mission to have a positive impact on their community.
Opportunity to impact change. Benefits. Volunteer opportunities