No Opportunity for Growth
Member Service Representative (Former Employee) – Walnut Creek, CA – April 3, 2013
When I first got hired at this job they told me that I would be eligible for a promotion after 6 months. A few months into the job, I quickly learned that would probably never happen. This place has an extremely high turnover rate, inadequate staffing, and the management always runs away and delegates their duties to others. The job itself isn't really so hard, but for all of the referrals that are required you barely make any incentive. Most of the incentive goes to management because they do not give any referral credit to the employees. As far as my coworkers, they were generally nice. If you think that you'll have a fair chance here to grow and advance, you can kiss that goodbye. The whole branch was segregated and the manager glorified one employee over the rest of us. This was the most unorganized place that I've ever worked for. The only good thing about working here were the benefits. If you are a full time employee, your benefits will pretty much be paid for. Overall, I would not recommend anyone to work here. The management is horrible and there is virtually no room for growth with this company.
benefits, nice coworkers
horrible management, useless incentives, high employee turnover, no advancement opportunity, inadequate staffing