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3.2 out of 5 stars.
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PSCU Careers & Employment - Working at PSCU

Work happiness

Scores based on about 141 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel they often learn something at work?
Do people feel they can get support and encouragement from colleagues at work?

About the company

  • CEO
    Chuck Fagan
  • Founded
  • Company size
    1001 to 5,000
  • Revenue
    $500M to $1B (USD)
  • Industry
    Financial Services


You’re seeing all 83 jobs at PSCU because we can’t find any available jobs at PSCU close to Ashburn, VA at the moment.

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Software Development

13 jobs


Salary estimated from 630 employees, users, and past and present job advertisements on Indeed.


Employees at PSCU have reported receiving these benefits. They will vary by role and location.
Health insurance
Retirement plan
Paid time off
401k matching
Tuition reimbursement

Rating overview

Rating is calculated based on 437 reviews and is evolving.


Member Services Representative in Saint Petersburg, FL
on June 17, 2021
Haven’t worked there too long, but they don’t pay average for the region for similar positions in large companies. They were absolutely amazing while in training. Though not at all competent on how to work with people with unconventional disabilities. They are amazingly inclusive, huge plus in my opinion. Sadly if you have issues with internet or power even for several minutes they don’t trust self reporting and ask for documentation… which I don’t even know if such a thing exists. The lack of trust in those who work for them make me question the quality of the company and have me already searching for a new job.
Custiodian in Largo, FL
on June 14, 2021
Really enjoy the employees i work with its very easy work my manager likes to favoritism too most of the workers if you're going to say not to do something it should apply to all everyone not just certain employees
Help Desk in Phoenix, AZ
on June 7, 2021
I worked for PSCU for 10 years! It use to be a great place to work now they don’t care about their employees it all boils down to the bottom line. It’s really sad.
Customer Service Representative in Phoenix, AZ
on June 5, 2021
I work for this company over a year and a half and if you get one bad review you can put on probation if you get too bad reviews you get kicked out the door and if it's close to the holidays they kick you off two days before the holidays so that they don't have to pay you for the holiday. This is the worst company to work for they have no management skills and or they're lack of management skills to manage a call center and they'll change the rules just to meet their own demands to get rid of an employee.
Member Care Specialist in Phoenix, AZ
on June 1, 2021
Compared to Usaa, where I worked 10 years, management is 100% more supportive at Pscu. Whereas Usaa, was all about metrics, Pscu hasn’t turned this way, and managers and everyday employees are one, first & foremost. It isn’t them and us. They really care about you as a person. Metrics are important, but aren’t unbearable, the way the last company I worked for turned into.

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Questions and answers

People have asked 61 questions about working at PSCU. See the answers, explore popular topics and discover unique insights from PSCU employees.

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Interview insights

Insights from 74 Indeed users who have interviewed with PSCU within the last 5 years.
Average experience
Interview is easy
Process takes about a day or two

Interview Questions

Networking and desktop servicing background

Shared on November 6, 2019

If you have issues with travel and with timing for the meetings. Many meetings are held early am (7am) or very late between 6pm to 7pm).

Shared on June 5, 2017

What's being discussed at PSCU?

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  • Professional development
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  • article
    What’s it like working at PSCU?
    Published on May 24, 2021
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