No advancement, bonuses cut, district managers impossible to reach
Property Manager (Former Employee) – Mount Sinai, NY – April 19, 2018
When it comes to customer service, I would do anything to make the customer feel happy and respected. Then they receive a late charge, or they go into auction, or there is a roof leak and expect a refund, whatever the case may be. When problems happen with the customer or just with the property maintenance, good luck getting in contact with the district manager to get things fixed. District managers don't seem to care about their employees or their customers or their properties until either their boss is coming to visit or there is a corporate walk. Don't get me started on gossip with the employees. You would think that most of us are in the office by ourselves but everyone in the district always has something to say about the next person. DM's need to get it together, especially in this district! Not recommended.
Worked alone, no advancement, no bonuses, no discounts