Public Storage Employee Reviews

3.2
Overall rating
Based on 843 reviews
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Found 841 reviews matching the search See all 843 reviews
4.0
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Previously employed
Sales Representative (Former Employee) –  Glendale, CAMay 18, 2018
Public storage can you give you potential to make some great money. Management is horrible. Sales supervisors are so money hungry that they stress you out. Its great to make a lot of money, but don't tell me how to sell my product.. to the point where they would listen on a call with you , and rudely interrupt and talk over you.
Higher management had their favorites and there was nothing you can do to change that. They for sure weren't worried about getting fired.
Pros
Good bonus structure. Good overtime oppurtunity in the summer.
Cons
Management is shady.
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2.0
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Not so great
Relief Manager (Current Employee) –  CaliforniaMay 10, 2018
While the job is not to hard per say, responsibilities and customers are ,and you dont get paid enough for either of them, co-workers are great but company sucks, they expect too much with no compensation back.
Pros
Experience
Cons
Pay.
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3.0
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Micromanaging they do a lot of
Property Manager (Current Employee) –  Charlotte, NCMay 10, 2018
If you are a people person, liked being micro managed, and inconsistent scheduling this is the place for you. Office and outdoor work. You only get a 30 minute lunch break, my experience at Public Storage is bitter/sweet.
Pros
Work independently
Cons
30 breaks, micro manage, no bonus or recognition for your hard work
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4.0
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I enjoyed my job
Storage Manager (Former Employee) –  Virginia Beach, VAMay 9, 2018
Public storage was a fun place to work with great people. I learned to really grow my customer service experience. The management was super easy to get along with.
Pros
Awesome management
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3.0
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What to say
RESIDENT MANAGER/DISTRICT TRAINER (Former Employee) –  Brooklyn Park, MNMay 9, 2018
The biggest publicly traded company who pays the least in the industry and demands more then the other companies. no room for individuality in customer service. you are given a script and taught to learn it...droid comes to mind.
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1.0
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No lights oh well use a flashlight
Property Manager (Former Employee) –  Everett, WAMay 8, 2018
Lighting was a big problem and still is. For the amount of rent they collect they do not keep up the properties. The manager and assistant can only be out of office 15 minutes and double coverage is a joke.
Cons
You are in danger when the sun goes down
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4.0
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lots of hours
Manager (Former Employee) –  Winston-Salem, NCMay 7, 2018
Public storage was was a fun place to work. No one micro manged you. And they always promoted with in the company. Cons were you had to work every week end. Not much time off.
Pros
fun
Cons
always had to work on week ends
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3.0
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Higher wages are needed, they are tight as tree bark
Project Manager (Former Employee) –  Pensacola, FLApril 22, 2018
Public storage needs to raise their hourly wages, this co. is a money making machine. The duties required are vast and the responsibility are GREAT! They worry more about stockholders, then the wages of the people that bring in the profits on a daily bases. I managed one and my number were sick and below co. standards by miles. People make more money in fast-food nowadays then here...they need to get with the times.
Pros
Management
Cons
Pay
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2.0
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Public storage
Relief Manager (Current Employee) –  Houston, TXApril 22, 2018
If you want to work like heck for a little over minimum wage, this is the job for you!! Managers have very high expectation, but the compensation does not match the workload and stress that comes along with the position. There is no advancement at this job and everyone is paid the same rate. No Bonuses!!
Pros
hours, benefits
Cons
stress, workload, not paid enough
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2.0
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Fun
Relief Manager (Former Employee) –  Orlando, FLApril 21, 2018
The job was easy and laid back if you really would like the truth apply for the company and you than truly understand the job and company a pretty good company in my opinion.
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5.0
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You get to be your own boss
Relief Manager (Former Employee) –  North Hollywood, CAApril 19, 2018
Come in at 9 AM. Clock in, and ready to start the day. Putting out signage, driving around the property picking up trash/weeds. Making sure all storage spaces are secured. Logging in to make Collection/Delinquency Calls. Serving new customers to make sure that they have the adequate sized storage space for their storage needs.
Pros
Once promoted to Property Manager, if space is available, can become a live-in workplace.
Cons
Having to give customers bad news that their storage space is being auctioned off, due to non-payment.
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1.0
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Not A place to work
District Manager (Former Employee) –  Miami, FLApril 19, 2018
This job is cut Throat !! the company demands turnover and if you don't comply your employment will be terminated. The bonus program is changed thru out the year making difficult to reach
Pros
N/a
Cons
Cut Throat
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1.0
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No advancement, bonuses cut, district managers impossible to reach
Property Manager (Former Employee) –  Mount Sinai, NYApril 19, 2018
When it comes to customer service, I would do anything to make the customer feel happy and respected. Then they receive a late charge, or they go into auction, or there is a roof leak and expect a refund, whatever the case may be. When problems happen with the customer or just with the property maintenance, good luck getting in contact with the district manager to get things fixed. District managers don't seem to care about their employees or their customers or their properties until either their boss is coming to visit or there is a corporate walk. Don't get me started on gossip with the employees. You would think that most of us are in the office by ourselves but everyone in the district always has something to say about the next person. DM's need to get it together, especially in this district! Not recommended.
Pros
N/a
Cons
Worked alone, no advancement, no bonuses, no discounts
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2.0
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Not a good place to work
Property Manager (Former Employee) –  Forestville, MDApril 18, 2018
Public storage is not a good place to work they have unrealistic expectations on the employees . And the managers are very rude to employees . They pay very little for the amount of work you are required to do.
Pros
Independent
Cons
Poor management
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4.0
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Productive and Slow paced Job
Property Relief Manager (Current Employee) –  Glen Burnie, MDApril 17, 2018
I learned a lot working for public storage, such as time management and property management, as well as customer service. My coworkers were easy to get along with and corporate tries their best to make you feel apprecited.
Pros
Great title, new skills, flexible hours, Housing offered
Cons
Not enough pay for the hard work.
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3.0
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Selling, Renting, and making your goals
Property Manager (Former Employee) –  Woodbridge, VAApril 16, 2018
Self storage management couple means managing the daily operations of the local self storage facility your assigned with your co-worker. You will be reporting to a District Manager, or for a smaller properties directly to the owners of the property manger.
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1.0
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Not a good place to work
Property Manager (Former Employee) –  Oviedo, FLApril 16, 2018
You high up management look at the your a dime a dozen and doesn’t care about anything but them selves. You wok all holidays but thanksgiving and Christmas and you don’t get holiday pay either that’s a joke. Also you have to learn all 12 of the scraps and sound like robots. You never can get holidays or weekends off but upper management does get holiday pay
Pros
Love working with the customers
Cons
Not so much upper management and the dam scraps
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3.0
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Worst storage company i ever worked for
Property Manager (Former Employee) –  CTApril 14, 2018
Worked there for 2 years, had 6 district managers, only one of which were good to work for. Very little hours of coverage help. They make you work off the clock and threaten your job when you complain. The pay is horrible as well
Pros
"Free on site housing"
Cons
Poor management, total micromanagers
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3.0
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A good starting point
Property Manager (Former Employee) –  Vancouver, WAApril 10, 2018
Good to get property management experience but you will be under paid for all the work you have to do, no bonuses, no raises, and no way to move up into corporate as they do not hire within the company. Corporate does not care about how the property managers are treated and if your a horrible employee that deserves to be fired they will never do it because they are always desperate to keep you.
Pros
You have down time and it’s full time
Cons
The pay
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3.0
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productive
Relief Manager (Current Employee) –  Honolulu, HIApril 9, 2018
Hard to disrobed the job, because I am never it the same public Storage place, because I float at different facilities. There are no words to describe what I do.
Pros
none
Cons
none
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