Public Storage
51Below average
3.0
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Ashburn, VA20 reviews
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3.0
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Overall it's a standard not-retail-but-retail job. You have customers who yell and swear, and then you have the ones who you want to be actual friends with. It's not a terrible place to work but the pay is ridiculously low for the profits they turn and what they expect.
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1.0
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Bad job hiring manager fake n will fire you without proper steps watched her fire multiples. They don't pay enough for rats an spiders n mold everywhere
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3.0
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The company itself is a good company, but they are flawed. The amount of work you are required to do does not add up to the amount you are paid. There is no room for growth and it takes weeks for "management " so help respond on an issue,(not solve it).
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1.0
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This was one of the worst jobs I have ever had. I wouldn't recommend anyone to work here. There is tons of cleaning, working outside in the heat during the summer and in the cold in the winter. The pay sucks too much work not enough pay. Management only cares about themselves. The customers are out of line, hard to deal with, and go above your head to complain to the DM. There was no enjoyable part of this job. You also have to sell merchandise with (no commission). If you do not sell merchandise or get social media reviews you'll end up on a conference call about not selling any merchandise and end up having to role play. Everyone is required to work on the weekends (except the DM's) which is a big inconvenience for those who have children.
Pros
They pay you for your mileage
Cons
Short breaks, low pay.
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5.0
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Management need to be nice and appreciate there employees. Especially the property managers. Starting of the month and end of the month is tough cuze people are moving out and new people are coming to rent the space it’s very tough cuze you have to work alone at the same time you have to clean do the bank runs.
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1.0
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When renting the space at Public Storage, after the space unit agreement process, manager inform that Insurance purchase is required and presented to make selection, somewhat enforcing this selection as it is required, but by agreement on a certain section and clause related to insurance, states 'it is not required', this makes customer frustrated and conflict information of manager's statement. Therefore, it seems that Public Storage is enforcing to tell lies about insurance facts.
Another story is that, co-workers do not complete their given daily, weekly, monthly assignments and intentionally incomplete their own tasks and left for next coming worker to complete goes on & on, piling up neglected incomplete assignments. When making official complaint about this fact to next chain of command,
Pros
Company Benefit and Property Management Starter.
Cons
HQ is in CA and Managents
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1.0
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Prompt and efficient Courier Driver with 6 years of incident-free pick up and delivery. Extensive trip planning geography and package handling knowledge.
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1.0
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Typical day, this was the decent part of the job. Renting storage units, taking payments from customer,upsales collection duties, maintaining a clean and productive property.
I learned a lot from my trainers. I was taught the storage industry. Which I learned I love. Renting storage units was suppose to be the main priority. Management often got in the way of that. Employee's are promised things that they never get such as rewards for leading rentals, offering apartments, but not giving them out, you learn your job is not renting units, but rather upselling merch and 5 star reviews.If you fail even 1, there are consequences. They say it's training, but it is not. You can lose your job.

They train you that you can not upsale 100% of the time, but if you miss even 1 thing, you have to explain yourself as though you were sent to the principles office. Management does to you, the same as they make you do to the customers. If a unit is moldy, hide the mold and rent it anyway. Knowing the customers things will get ruined. Management will promise you things that make you agree with what ever they are trying to get you to do, then they don't follow through.

This is the reason for the high turn around, and why they are always hiring in this district. I have never worked for a manager that was so disrespectful, lazy, lied to corporate for her own gain, and gossiped about her employees to others, as this one. Work is so stressful, you have no choice but to look elsewhere for another job. When leaving, management will promise all kinds of things to get you to stay. If you
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Pros
decent schedule, meet new people, co workers
Cons
management, pay
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4.0
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A fairly consistent amount of foot traffic year round. A great job to build personal relationships with customers and to get an understanding for how to reach your specific personal goals. Direct management was great and they have a personal relationship with each employee to help them be their best. The hardest part of the job has to be balancing managerial task's on the busiest of day. The most enjoyable part is see your interactions with customers pay off through google and yelp reviews.
Pros
Awesome management, work environment and benefits.
Cons
Could have more bonuses and room for promotions.
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3.0
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I was able to work independently and there was opportunities for housing through the company. Their is much room for growth because the job title and independence were what I appreciated the most.
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1.0
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Worst job ever. They start in Maryland at $10 an hr which is less than any other storage company. They only give you 38hrs a week. The store opens at 9:30am and you may not clock in before 9:25 and in those 5mins you must prepare the cash and paperwork for the rest of the day. Last year's raise was only .21 and to top it off only white people have set days off.
Pros
Not being micro managed
Cons
No pay and poor bonus policy
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5.0
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The company provided excellent job security which was good thing and the pay was decent.Low employee turnover, excellent employee tenure, culture encourages career growth, promotions and a fun place to work. Employees feel appreciated and valued.
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5.0
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A typical day at work is conducting checks, renting units to customers and making sure that the customer is happy. I usually learn a better way to sell items and how to work as a team. I love most of the management especially my boss. The hardest part of the job is dealing with irate customers. The most enjoyable part of the job is working with friends.
Pros
Competative contest
Cons
No weekends off.
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5.0
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This was a great company to work for. Until they harass you and treat you like a you are a child. they do not pay very well and want you to bend over and over work yourself. I ran a store that had over 750 units and over 650 tenants. Daily calls and collections, sales associate
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3.0
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If you want a company all they care about is getting numbers when you are not getting move ins. They dont care about their employees.
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3.0
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Public Storage is a large company. It is very easy job in Public Storage. All day i just had to sit and wait for people. I learned in Public Storage how to sign contracts with customers. Most important and difficult part of the job was to convince people to sign the contract or make the reservation at least, so we can get them back after few days.
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2.0
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At public storage you have a lot of people you will find are nice and very good at their job. The problem is you have no actual authority to change anything and you are given the brunt of the complaints even though you don't have the power to solve them. Management is very clueless, mainly because they don't hire for upper management within the company, which shows in how little the upper management knows about how the employees job works.
Pros
Great people to work with.
Cons
Awful upper management, leading to very stressful work most days.
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5.0
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Great fun environment with minimum supervision. You have few coworkers on the job site people usually spread out over a few properties. Making sure property was cleaned was cumbersome
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1.0
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Meeting different people, having to learn different scripts ever couple months, management is horrible, my co-workers are great, hardest part of the job is dealing with management. most enjoyable part is meeting different people and the hours
Pros
meeting different people
Cons
management, culture
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5.0
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PS has this business segment down to a science.
Its a great place to work.
Cons
directly related to economy, and thats why im no longer there.
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Overall rating
3.0
Based on 1,397 reviews
5
268
4
274
3
317
2
207
1
331
Ratings by category
3.1
Work/Life Balance
2.7
Compensation/Benefits
2.4
Job Security/Advancement
2.8
Management
2.8
Culture
Diversity score
61
out of 100
Comparably
Diversity Score
The Comparably Diversity Score tracks how positively diverse employees rate their experience at Public Storage.