Quick-Paced Environment with Relaxed, Balanced Job Culture
Typical day: Clock in around 10:00 pm log into my computer and pull up the needed programs. Check incident reports in the queue while I'm waiting for calls from customers or field techs. Mid Day often involved a fast pace of back to back calls.
What I Learned: This was my first job so I learned a lot. How to remote into Kiosk's and perform diagnostics. - more ... Learned how to repair kiosks, and learned how to troubleshoot issues with techs in the field .
Management: Reasonable and relaxed. They were understanding and easy going.
Workplace Culture: A little dorky. Fond of Marvel comics and T ... - less
ProsExcellent benefits, fair pay for salary employees, close-knit group of coworkers
ConsModerate job security, no overtime