Ineffective Management and high turn-over of personnel
Laboratory Manager (Former Employee) – Marietta, GA – November 5, 2018
As a former laboratory employee with over 20 years at Quintiles/Q2 Solutions, I can say the first 15 years or so were much better than the latter years. Overall, the company ran more smoothly and the laboratory personnel were top notch when it was privately held. Just prior to the joint venture with Quest, the company began to decline and took a nose dive when the merger was completed in 2015. The decision to close the Marietta laboratory departments and transfer testing to the Quest lab in Valencia California was perhaps the worst decision which resulted in the loss of very talented, long term lab personnel. Upper management talks about work-life balance and employee satisfaction but this was just lip service and at the end of the day, they agreed to deliver whatever the pharma client wanted without considering the down-stream impact or cost. In my opinion, their goal to be number one CRO is all that matters, not their employees.
Decent pay, good benefits
Poor management and leadership, high turnover at all levels