Professional, more mature, yet little to no accountability in inefficient processes. There are a lot of inconsistencies in managing calls due to oudated and complicated call guides/metrics to follow (QA), as well as, interactions with other departments.
Pampered with baseball games.
Answered - Network Specialist II (Current Employee) - Haymarket, VA
Consultant Run, Shifting work overseas
Answered - Consultant Manager (Former Employee) - New York, NY