Linked to wrong QBE...Review of QBE in Haymarket, VA
Anonymous (Former Employee) – Haymarket, VA – November 26, 2017
This application is linking to a QBE insurance located in Australia which is not the QBE that I worked for.
The QBE that is located in Haymarket is a small government contractor that is working hard to make a name for themselves in the market. They are working on their leadership and organization. There is a lot of passion for the organization and leadership is very caring about their employees. They go above and beyond to do the right thing. There is very little structure in the HQ office, but they are working hard to remedy this.
Insurance Operations Representative (Former Employee) – Everett, WA – July 29, 2018
Working in the mailroom can be stressful without any extra drama. Supervisor had health problems complicating the operation. Co-workers did their best to accommodate and department manager allowed situation to deteriorate. Company personnel very secretive and minimal cooperation between departments.
Auto Physical Damage Claims Professional/Trainer (Current Employee) – Atlanta, GA – April 17, 2018
I am not at liberty to say the current changes going on with the company, all in all there is zero job security. The work is stressful as in all auto claims departments, however, without job security and fair advancement, the stress hardly seems worth it.
Senior Property Claims Adjuster (Contractor) (Former Employee) – Chandler az – March 28, 2018
Excellent management and interesting work. Very fun and exciting.company, with a very excellelnt work environment. Standard working hour from 8 to 5. Excellent working structure and many friendly associates and managers.
SR Insurance Operations Representative (Former Employee) – Moon Twp, PA – February 7, 2018
*Co-workers were always willing to go out of their way to help. *The P&P's at times were hard to follow with the layouts. *Weekly updates in advance on the ques to be working in. *Learned to the value of insurance and mortgage together. How important how these two have to go together. Making sure everything is updated correctly, researching is done. How getting ahold of the agency or lender, can be a challenge to get the missing information you need sometimes. One piece of information can be missing to make a payment, to reinstate a policy, to keep a policy from cancelling....and they will keep passing it from dept or dept. *
Benifits, some management and all coworkers would go out of their way to help and/or explain things to you.
Too much loud sharing of personal life. Production was hard to meet in some ques
Ever changing company / management wise & objectives.
Med Pay / PIP Adjuster & Subrogation work (Former Employee) – Sun Prairie, WI – January 10, 2018
Upper management changed and so did values, processes and sometimes procedures. Computer systems and programs changed over time. The changes kept employees off balance, wondering what would happen next. Many employees like me worked there for years and rolled with the changes. Some left on their own. The biggest change was claims related positions being eliminated after vendors were selected to process claims.
Claims Representative-Property (Former Employee) – Atlanta, GA – January 2, 2018
Management would not fill several openings therefore leaving Adjusters overworked and underpaid. If you complained you were told things weren't expected to get better, they are reviewing their staffing model and if you don't like it, then QBE isn't the place for you! WOW, never have I heard these kinds of statements made during conference calls with staff. QBE should take a look at their customer service scores and see how their under staffing and poor treatment of staff effects their consumers. QBE says they are for the customer, but they are only about saving money and doing the most with the least amount of people resulting in poor claim handling and delays.
Some In Office Management are GREAT and really want to see improvements from upper management.
Application Development Manager (Former Employee) – Irvine, CA – December 13, 2017
Working environment was good. Typical day is 8 hours with the occasional over time for software and upgrade roll-out about once a month. People are friendly and civil. Because of the nature of the business of insurance, QBE work is cyclic and affected by natural events such as hurricane and storms.
SQL Server DBA/Developer (Current Employee) – Madison, WI – November 9, 2017
Nice place nice people nice environment Good colleagues Competitive team Goal achievements Recognization of achievements encouragement of teammates an individual work environment Team effort to achieve goals.
Senior Claims Specialist (Former Employee) – Sun Prairie, WI – August 25, 2017
I loved QBE. It was decided that they were going to out source all claims to a third party vendor and we had to all reapply for our jobs. It became clear that we would have to work for the third party company and that was not where I wanted to go therefore I chose to leave QBE. I did really enjoy my time there before our jobs were outsourced.