IT disruption from legacy Operations towards DevOps
IT Engineer, Sr (Former Employee) – San Diego, CA – February 17, 2019
Extremely challenging workplace: with the compression of reducing both IT capital and operational expenses, the pressure was always on to find new ways to complete tasks and job requirements.
While there, I was fortunate to be part of the paradigm shift from a traditional, legacy Operations team, to one that embraced DevOps tenants. Nothing about it was easy, and the disruption was extremely difficult--but necessary--and required both tough discussions, tough decisions, and reorganizations of staff. But order of magnitude better, reduction of MTTR from hours to minutes, and creating telemetry between monitoring, data lakes and our CRM tools was invaluable experience that aligned with the company's requirements for greater efficiency.
It was a rewarding experience, and the pressure was always on to do things better than the day before.