Quality Carriers Employee Reviews

It is the best trucking company in the world, very good dispatching, modern fleet and company policy which always ready to help drivers in whatever situation.

Pros

everything super good

Cons

none

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Official response from Quality Carriers

January 30, 2023

We really appreciate you taking the time to give us such a positive review. We pride ourselves in being leaders in our industry and we couldn't be without hard-working team members like yourself.

laid back

Driver (Current Employee) - Saint Gabriel, LA - September 5, 2023

Pretty solid company, no real complaints. Very organized and staff is friendly. Ver big on safety also equipment is relatively new. Even has dedicated lanes occasionally

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Quality Carriers insights

Based on 336 survey responses

What people like

Time and location flexibility
Clear sense of purpose
Ability to learn new things

Areas for improvement

Sense of belonging
Support from manager
Trust in colleagues

Decent

Driver Manager/Dispatcher (Former Employee) - Sanford, NC - August 28, 2023

It was a decent place to work.Can be stressful at times.The people I worked with were excellent.If you intend to work here, having prior knowledge in trucking will benefit you greatly.

Pros

Equipment, Training, and People were great

Cons

Can be stressful at times

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Official response from Quality Carriers

September 4, 2023

Thank you for taking the time to share your feedback about Quality Carriers. We’re glad you enjoyed working with the team.

stay away from terminal 121

Local Driver (Current Employee) - Saginaw, TX - August 27, 2023

low pay ? horrible place to work alot of waiting that you dont get paid for. not a driver friendly company,nothing good to say about terminal 121 dont work here

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Official response from Quality Carriers

August 28, 2023

Hi, we encourage you to contact akerr@qualitycarriers.com so we can better understand your concerns about your experience at the terminal.

It's a pay check

Driver (Former Employee) - Bridgeview, IL - August 19, 2023

It was very disorganized. I would get issued a new driver manager every other week. Know one seemed to know what was going on. As an chemical tank driver it's important to be with people that understand what your dealing with. I never got that feeling with QC.

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Official response from Quality Carriers

August 21, 2023

Hi, we encourage you to contact akerr@qualitycarriers.com so we can better understand your concerns about your experience.

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Productive and Easy Work

Class A CDL Driver (Former Employee) - San Antonio, TX - August 16, 2023

Local Driver- 2 Loads per day max Management is goodEasy place to work Hardest part of the job is not having a set schedule Most enjoyable part is driving

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Official response from Quality Carriers

August 21, 2023

We really appreciate you taking the time to give us such a positive review. We are glad you enjoyed driving for us.

Great Pay and Friendly Staff

Regional Driver (Former Employee) - La Porte, TX - August 12, 2023

I worked here a year before leaving. Learned a lot and got payed very well for it. Don’t regret a single minute in the company. Great place to work………

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Official response from Quality Carriers

August 14, 2023

Thank you for taking the time to share your feedback about Quality Carriers. We’re thrilled you don't regret a single minute at QC!

Not impressed

Driver (Current Employee) - Williamsport, MD - August 11, 2023

Dispatch is all over the place no set times sometimes u don't know what ur doing the next day till after 9pm...money is decent when u can get a load loads are becoming scarce

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Official response from Quality Carriers

August 14, 2023

Hi, we encourage you to contact akerr@qualitycarriers.com so we can better understand your concerns around dispatch.

Compared to my previous employment, I’ve received my family life back.

Hazmat Tanker Driver (Current Employee) - Lima, OH - August 9, 2023

What is the best part of working at the company?Great team and just an overall family friendly company. Best trucking company ever!What is the most stressful part about working at the company?There is absolutely no stress at all working with QC personnel. Great great great!What is the work environment and culture like at the company?Everyone is helpful and friendly. Everyone seems to be in a good mood at all times. What is a typical day like for you at the company?I pre trip my truck then I pre trip my trailer. There is no time limit for the pre trip check. Safety is the most important thing in a pre trip.

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Official response from Quality Carriers

August 14, 2023

Thank you for your positive feedback! We’re glad to hear you have your family life back and are enjoying your time at Quality Carriers. Stay safe!

Good Company

Operations Supervisor (Current Employee) - Houston, TX - July 29, 2023

It is a good company to work for. No job is perfect. All come with it’s own unique challenges. If you put in the work, you will be rewarded and advance.

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Official response from Quality Carriers

August 14, 2023

We appreciate you taking the time to share your experience with us. Please email akerr@qualitycarriers.com so we can better understand your challenges.

Jobs at Quality Carriers

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Good when it’s work

Driver/Operator (Former Employee) - Houston, TX - July 21, 2023

It’s an ok company if you are just getting into bulk transport. If your an owner op I don’t advise working here, the work is not steady enough, but the upside is they do help with repairs.

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Official response from Quality Carriers

July 24, 2023

Thank you for your feedback. We encourage you to contact akerr@qualitycarriers.com so we can better understand your experience.

decent would recommend

Owner Operator Truck Driver (Former Employee) - Robstown, TX - July 19, 2023

ok place to work, dedicated for a few months , mostly home occasionally over the road. decent pay and fuel surcharge. good company equipment. would recommend to other drivers. they have a lease to own program. discount om tires and fuel.

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Official response from Quality Carriers

July 24, 2023

Thank you for taking the time to share your experience with us!

Competition is high

Owner/Operator (Current Employee) - Houston, TX - June 24, 2023

Position is challenging as O/O. You’re competing with lease operators for loads. Best loads and dedicated lanes are usually for the company’s lease operators. Load board is meh.

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Official response from Quality Carriers

June 27, 2023

Hi, we encourage you to contact akerr@qualitycarriers.com so we can better understand your concerns.

Honest and do everything they say great to work here

Delivery Driver (Current Employee) - Kingsport TN - June 22, 2023

Best place I ever drove for friendly staff help you with anything and treat u like a person not a dam number planning to retire from here nice clean trucks

Pros

Great company

Cons

Nothing bad to say

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Official response from Quality Carriers

June 27, 2023

Thank you for your positive feedback! We’re always glad to hear from our teammates who are enjoying their time at Quality Carriers. Thank you for all you do!

Hi and low

CDL Class A Driver (Former Employee) - Chicopee, MA - June 2, 2023

QC has it’s high and and it’s lows, sometimes there’s a lot of work sometimes there isn’t, there’s to many drivers and not enough freight, you will have a pay issue, and there’s always a reason why there is and not even corporate can fix it, you have to ask for work when they know your home off, and after COVID things still aren’t rolling, management does understand family emergencies and if your sick and need time off

Pros

Appreciation gifts at times

Cons

Too many days sitting

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Official response from Quality Carriers

June 5, 2023

Hi, we encourage you to contact akerr@qualitycarriers.com so we can better understand your concerns around pay.

Not a good place to work

Truck Driver (Current Employee) - Springfield, MO - June 2, 2023

What is the best part of working at the company?Its not go working for my the boss and they are not equal to the workers plus they take tote money mWhat is the most stressful part about working at the company?They send u to the wrong plants to many mistakes What is the work environment and culture like at the company?Stressful job don’t know where u going and they don’t want to fix anything on the truck What is a typical day like for you at the company?When they didn’t do there job right

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Official response from Quality Carriers

June 5, 2023

Hi, may you please email akerr@qualitycarriers.com so we can better understand your experience?

I'm valued and treated with respect.

Company Driver (Current Employee) - Tampa, FL - May 27, 2023

What is the best part of working at the company?I have been with QC for 2 years. Things have not always been easy, but I've always appreciate the fact that when I have concerns about my pay, my assignments, etc., I can always go to my terminal manager or even the regional manager and get my concerns addressed. The benefits are top shelf and as a company driver I'm only out a few nights a week. What is the most stressful part about working at the company?I don't think it's any more stressful than any other company. However, there have been several times when I reached out for answers and assistance over the weekend to speak with the person on call and found that I was on my own, because the on call person could not be reached. This has happened to me 3 times. What is the work environment and culture like at the company?I'm pleased with my work environment at the Charleston, SC, terminal. We have a good Driver Manager, Head Mechanic and Terminal Manager. We're a pretty tight knit group. I don't like using the term "family" for work settings, but we have a pretty stress free work setting.What is a typical day like for you at the company?I get a work order, I roll out, I deliver, I return to the yard, I go home.

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Official response from Quality Carriers

May 30, 2023

Thank you for taking the time to share your feedback about Quality Carriers. We encourage you to contact akerr@qualitycarriers.com so we can better understand your experience with the weekend calls.

productive environment

Class A CDL Driver (Current Employee) - Baton Rouge, LA - May 27, 2023

I enjoy working at quality carriers i really do , but the only thing i dislike is runnig the load board and having to compete for my job everyday. I pray things get better

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Official response from Quality Carriers

May 30, 2023

We really appreciate you taking the time to give us a review. We encourage you to contact akerr@qualitycarriers.com so we can better understand your concerns about the load board.

One star the whole way down

Commercial Truck Driver (Former Employee) - Andalusia, AL - May 24, 2023

If you are not part of the good ole boy system you might as well pack it up the driver managers aside from one whom they swamp with work will sand bag you meaning you won't get any decent runs and you will work harder for less

Pros

Nice trucks

Cons

Everything else

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Official response from Quality Carriers

May 30, 2023

Hi, we encourage you to email hr@qualitycarriers.com so we can better understand your concerns.

Ok for a place to start if all else fails.

Driver (Former Employee) - Magnolia, AR - May 19, 2023

What is the best part of working at the company?Some of the drivers are nice. Extreme amount of different rules and different managers to deal with. Trucks are turned down frustratingly slow. You are basically treated like an incompetent baby who constantly needs babysitting.What is the most stressful part about working at the company?Trucks too slow and trying to get to places in a timely manner.What is the work environment and culture like at the company?Extreme baby-sitting culture of grown adults trying to get a job done.What is a typical day like for you at the company?Load, drive, block traffic in slow trucks, other people on the road frustrated at you.

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Official response from Quality Carriers

May 22, 2023

Hi, we encourage you to contact akerr@qualitycarriers.com so we can better understand your experience.

Fun place to work and really easy work.

Truck Driver Class A (Former Employee) - Winnfield, LA - May 12, 2023

What is the best part of working at the company?Dispatch and terminal manager was A1. Made you feel like family.What is the most stressful part about working at the company?Customers that would cancel loads and not communicate with the company. What is the work environment and culture like at the company?Loved going to work every day. What else do you need?What is a typical day like for you at the company?Get to the truck, pre trip then go on about my day. Really easy peasy work

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