Fun place, great springboard, not somewhere you want to stay long
Product Specialist (Current Employee) – Provo, UT – October 25, 2016
Qualtrics is a great company, but they aren't really honest in the recruiting process. I was told I would be working one-on-one with clients, teaching them and building out solutions. Never once did they use the words "Support" or "Call center", but that's exactly what it is. The problem is, the job is hard: you have to be clever to solve the customers' problems. So Qualtrics has to hire really smart, qualified people, but ultimately, it's still just a call center. They incentivize quantity over quality. They don't provide opportunities to work to your strengths.
If you're an extremely social, smart, competitive person, Qualtrics would be great for you. If you're at all introverted, if you like to take your time to focus in on issues, if you don't like being in a big loud room all the time, then Qualtrics might be a great springboard for you, but I wouldn't recommend planning to stay there long.
Lunches, company parties, free stuff, really cool products
Call center, Quantity over Quality, you're just a cog