We are committed to improving human health. Whatever our respective roles, responsibilities or departments, all of us at Quest Diagnostics share this common goal. Each day, our more than 43,000 employees strive to find new ways to empower clinical decision-making and improve patient outcomes. Whether you are a lab assistant or technician, work in sales or client services, you play a vital role in this exciting endeavor.
We are the world’s leading provider of diagnostic testing services, information and services that individuals and doctors rely on to make better healthcare decisions. Our services range from routine tests — like cholesterol panels, Pap testing and white blood cell counts — to sophisticated cancer testing, gene-based and molecular testing. We perform diagnostic tests that aid in the diagnosis or detection or, and measure the progress or recovery from a disease.
TOUCHING MILLIONS OF LIVES
Our testing impacts 70% of healthcare decisions. In fact, we perform testing for approximately 550,000 patients every day. In all, we touch the lives of patients approximately 150 million times each year.How do we achieve these numbers? We offer the broadest access to clinical testing services through our national network of 30-plus regional laboratories and approximately 125 rapid response laboratories. With approximately 2,000 patient service centers, we are in communities throughout the U.S.Our success also comes from our commitment to innovation. Our doctors and scientists constantly seek smarter, more accurate tests and assessments for monitoring and treatment. We have developed breakthrough laboratory tests, many of which are now industry standards of care.
GOING BEYOND LABORATORY TESTING
Beyond laboratory testing, we offer services to a range of customers and organizations. For example:
- Physicians: Our information technology expertise is helping to shape the future of healthcare. Thousands of physicians use our Quanum suite of technology and analytics solutions to electronically order lab tests, deliver timely test results, share clinical information, and prescribe drugs to patients.
- Employers: We help employers improve the health of their workers and reduce illegal drug use in the workplace. In fact, we’re a leading provider of programs to promote wellness and prevention of disease. By conducting health assessments for common conditions like diabetes and heart disease, we empower people to better manage their health.
- Insurers: We are the leading provider of risk assessment services to the life insurance industry.
A Unique Working Environment & Culture
Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope.
At Quest, we are on a continuous journey of discovery and development. It’s this attitude that has made us an industry leader and the #1 Diagnostic Lab in the US. For those joining us, we offer exciting and fast moving career opportunities where you can affect change at a rate unheard of in many organizations of our size and scope. While we invest in and develop technology to drive our innovations, our ongoing success relies on our people.
Browse and search our open positions on our Careers site http://www.questdiagnostics.com/home/about/careers/job-search.html
Look for more than answers.
Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope.
As a Lab Tech you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.
LAB TECH – the role
At Quest, our Lab Techs play an essential role in our success and in the services we provide. As a career, we offer a unique opportunity to develop your career with the #1 Diagnostic Lab in the US. We are tech driven, and we’re creating the lab of the future – an environment where you can deliver cutting edge diagnostics and help us drive new discoveries and breakthroughs.
Care for people behind the data.
Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far-reaching consequences, and require sensitivity, tact and a clear dedication to service. It’s about providing clarity and hope.
In Patient Services you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You’ll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.
PATIENT SERVICES - The Role
At Quest, Patient Services roles are tremendously important – it is a really patient-focused role where it is essential to remember that there is a life and person behind every test tube. Your skills are critical, as is your ability to work with the patients. The role is varied and offers an ongoing and developing career in Phlebotomy due to the scale and reach of Quest. You can grow and improve your skills in a fast-moving, supportive team environment. Most importantly, you can help us make a real difference.
Our great success at Quest Diagnostics is largely due to the collective talent, dedication, and passion of our 43,000 employees. Our ability to engage and harness their unique and rich blend of talents, experience, cultures, and beliefs forms the foundation of our inclusive, inspiring, innovative culture. Our eight EBNs—which are open to all—provide Quest with an opportunity to engage employees in impactful projects and programs that might not otherwise be a part of their daily job responsibilities, while investing in their personal and professional development.
Our EBNs continue to gain momentum in support of our corporate and global inclusion goals, such as fostering a culture of inclusion, developing employees, enhancing the company’s market presence, attracting and retaining talent, and engaging our local communities.
EBN leaders and members frequently attend events hosted by like-minded nonprofits and business organizations to share strategies and develop leadership. Our employees’ involvement in these events provides networking and leadership training, which strengthens our engagement with diverse communities and ultimately allow us to better serve our client populations.
Quest Employee Business Networks:
- African American Business Leaders
- Hispanic Latino
- Women in Leadership
- Young Professionals
Quest Diagnostics empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 44,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.
Diagnostic Information Services
Offers physicians a test menu that is industry leading in breadth and innovation. Our test menu ranges from routine biological tests to complex and specialized molecular and gene-based testing as well as anatomic pathology
We offer the most extensive clinical testing network in the United States, operating laboratories in most major metropolitan areas. Outside the U.S. we maintain testing facilities in England, India, Mexico and Puerto Rico, and provide clinical trials testing in Argentina, Brazil, China and Singapore through affiliated laboratories.
Our extensive test menu includes routine biological testing; complex and specialized molecular and gene-based testing, and anatomic pathology testing. These services primarily help identify disease or risk factors for disease and predict and monitor response to treatment. We conduct complex and specialized testing, including molecular and gene-based diagnostics, primarily in our world renowned Quest Diagnostics Nichols Institute, Focus Diagnostics Reference Laboratory and Athena Diagnostics facilities.
We aim to develop and offer diagnostic information services that help physicians manage patients along a disease’s continuum of care. Our services are used by physicians across dozens of clinical areas, including cancer, cardiovascular disease, prescription drug monitoring, health and wellness, infectious disease, neurology and women’s health.
Our laboratories operate 24 hours a day, 365 days a year, and touch the lives of patients more than 147 million times each year. Patients may have their specimens collected at their physician’s office or in any of our approximately 2,200 conveniently located patient service centers. We maintain a robust logistics operation that includes courier vehicles and aircraft that collectively make tens of thousands of stops daily in order to collect and deliver specimens to our laboratories for testing.
Quest Diagnostics is a world leader in supporting clinical trials of new pharmaceuticals and companion diagnostics. We provide clinical trials through our advanced clinical laboratories in the United States and internationally through affiliated laboratories in Argentina, Brazil, China and Singapore as well as our own laboratory in India.
Healthcare Information Technology
Quest Diagnostics empowers healthcare organizations and clinicians with state-of-the-art health information technologies that help improve patient care and practice management. We provide interoperable technologies that help healthcare organizations and physicians enter, share and access clinical information without costly IT implementation or significant workflow disruption.
Our solutions include our Care360® suite of products and our ChartMaxx® electronic document management system for hospitals. The Care360 products enable physicians electronically to order diagnostic testing and review test results from Quest Diagnostics and electronically to prescribe medications.
We also provide the MyQuest™ by Care360 mobile health app to help patients and physicians access health information through mobile devices.
Quest Diagnostics provides several solutions to employers. We are a leading provider of both pre-employment drugs-of-abuse screening for employers. Our Drug Testing Index (DTI), an aggregated report of employer drug testing results, has been considered a benchmark for U.S. workforce drug positivity trends since its inception in 1988.
Our Blueprint for Wellness service helps employers to work with their employees to identify disease or its risk factors based on results of health and wellness laboratory testing. We also provide risk assessment services for the life insurance industry. – less