Pay your staff more money, staff don't mind staying with a company that pay good and have good benefits.
Management with skills need to be hired. People that can train, guide, supervise, be accountable and be able to do this with out stressing their employees.
Provide merit raises based on performance and customer reviews. Hourly workers are treated like commodities. Company management culture is like a college fraternity. Hourly workers treated like trash.
Quit bragging about the millions the company is making and how revenue goals are exceeded when:
1. Outdated technology cannot be replaced
2. Salaried and hourly employees consistently work OT
3. Respectful raises are not provided and everyone gets the same percentage regardless of the effort and attitude
More staff oriented and better pay. Quest is often used as a stepping stone to a career at other companies. They get there hands on training that gives hiring companies confidence that they can work in a high volume company at the beginning of their career.
There should be room for growth in every region Quest Diagnostics is located. With the opportunity given by Quest to further your education department management should work with current employees to stay, and grow within the organization, but this is not the case. Very discouraging.
Avoid favoritism and nepotism
Answered - Specimen Processing Technician III / Specialist (Former Employee) - San Juan Capistrano, CA
Stop working the staff short so often
Answered - phlebotomist (Former Employee) - Deerfield Beach, FL
Have more compassion towards employees
Answered - Phlebotomist (Former Employee) - The Woodlands, TX
If there is no potential career advancement, they should give better annual raises
Answered - Representative Phlebotomy II (Current Employee) - Birmingham, AL