Quest Service Group Employee Reviews

Overall I enjoyed traveling and the perks that came with being full time. I liked meeting new people and new places. Most of the managers I worked with were nice to work with. When I had some health problems they were understanding. But the problems started after I had gotten into a little fender bender and my insurance company totaled my car out and I didn't know I didn't have rental insurance. So I explained what happened and I was told that no they wouldn't fly me to my next location or offered me a rental so if I couldn't get there on my own then my only option was to just take the rest of December off since it was the slow season. I got my car situation fixed before the new year. I bought it through an online company that delivers cars. I was to go back to work on Jan 15 and everything was good until January 9th the transmission went out. I let them know the same day it happened and was told if I couldn't get to where I was assigned by the 15th I would be terminated. Well I I tried and my bad luck just kept hitting me. My ride cancelled on me to the bus stop and no affordable flights till the middle of the week. I let them know that I couldn't make it till the next week and they let me know that wasn't good enough. Didn't even let me use my vacation time. Made me feel like they didn't believe me or that they had been looking for a way to get rid of me. The thing is I know they helped others out and also gave to many chances to other workers for worse things. So I felt betrayed when I was let go so easily. The universe really screwed me over this year.

Pros

Food expense card, gas card, mileage paid, nice hotels

Cons

Play favorites, two faced, time away from home if your close to your family you don't see them much

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Ok

Crew Leader (Former Employee) - Florida - August 5, 2023

They Only worry about upper management employees on low level are treated as a number even if you have been there 10 + years. They do not investigate wrong management practices just cover it up and find a reason to eliminate that employee.

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Quest Service Group insights

Based on 193 survey responses

What people like

Energizing work tasks
Ability to learn new things
Ability to meet personal goals

Work with great people

Merchandiser/Remodel (Former Employee) - Winchester, KY - May 2, 2023

What little time I got to work with this group, I definitely enjoyed it. Made some new friends, met some good people. Learned about merchandising and some new skills to add to my resume. Management was very helpful if I ever needed anything.

Pros

Pay was good, schedule was great, great management

Cons

Walmart staff

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Delightful, has kept me in the same industry to this day.

Recruiting Specialist/senior project leader (Former Employee) - Garden City, NY - April 12, 2023

What is the best part of working at the company?Management, they really care about their employees.What is the most stressful part about working at the company?Job deadlines, but usually tended to be obstacles created by the company we were working for and them not having the proper equipment on the job site when it was suppose to be there.What is the work environment and culture like at the company?Very family type oriented, company is family owned and they did treat you like family.What is a typical day like for you at the company?Multiple job sites even if the project were the same. Nice mix of changing scenery.

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Productive and Thorough

Crew Leader (Former Employee) - Winston-Salem, NC - April 5, 2023

Great Merchandising Company. Travel a little too much but it's worth it if you can get home for the weekend. Their leadership is very qualified and helpful.

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Fun place to work for a short time if you don't mind being on the road all the time

Team Merchandising Lead (Current Employee) - Eastern US - April 2, 2023

Job is good for young people who want to travel. Always on road. Can not mind physical labor. Work with a team of people (and expected to share hotel rooms). The bigger the team, the more the drama, drinking, etc.Most management is reasonable. There are a few exceptions.

Pros

Get to see different parts of country. Pays for gas, phone, laundry, food (per diem), while on road. Most people easy to work with

Cons

On the road 95% + . Not much room for growth beyond team lead

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Productive, fun place to work

Retail Merchandiser (Current Employee) - DuBois, PA - March 23, 2023

What is the best part of working at the company?Fun work and easy going peopleWhat is the most stressful part about working at the company?The company you are remodeling for consistently changes their minds What is the work environment and culture like at the company?Laid back and easy going; usually consistent work, team leads are awesome What is a typical day like for you at the company?Typically fast paced. If not fast paced there is always something to do

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Fun

Merchandiser (Seasonal) (Former Employee) - Dover, DE - March 16, 2023

I would recommend this company great to work for anytime everyone was very nice. I would recommend to anyoneEverything was goodBest company I've been at

Pros

Cons

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N/a

Senior Team Lead Merchandiser (Former Employee) - Garden City, NY - February 11, 2023

It’s a good place to work if you don’t have a family to worry about. Your always on the road. Hardly any weekend because of traveling all over the place.

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Undertrained

Retail Merchandiser (Former Employee) - Travelling - January 11, 2023

At the beginning of working at quest, it was alright, I liked the work and all that, but they were just so impatient with their new people. It required one year experience in either retail, or in my former coworkers case, as a carpenter. People were rewarded for either hard work, bullying or being good at pretending to work. The people in charge didn't do anything in means of work, but they were able to organize, though I never saw them help us with work physically or with instruction without getting mad

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Official response from Quest Service Group

January 19, 2023

Thank you for your review. We are sorry to hear about your experience. As you are a former employee, we appreciate the work you completed when you were with us.

Jobs at Quest Service Group

See more jobs

Retail Merchandiser - Overnight shift with $17/hour!

Nashville, TN

30+ days ago

Retail Merchandiser - Overnight shift with $17/hour!

Antioch, TN

30+ days ago

1 star

Retail Merchandiser (Former Employee) - Georgia - January 7, 2023

What is the best part of working at the company?Nothing at all I really can’t name a thing What is the most stressful part about working at the company?Pay & no materials that we needed What is the work environment and culture like at the company?No not at all Same old people What is a typical day like for you at the company?Stressful for the most part Supervisors are Lazy

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Official response from Quest Service Group

January 12, 2023

Thank you for your review. We are sorry to hear about your experience. As you are a former employee, we appreciate the work you completed when you were with us.

Field of Work

Associate (Current Employee) - Lake Wales, FL - December 3, 2022

It is a very different role because you are third party so your quality of work depends on the organization of facilities your are partnering with. Enjoyed meeting new people and balancing personalities and delivering on task set out through the night.

Pros

Team base, Develops communication, builds organization

Cons

To many levels of communication, Succession plane from job to job

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Official response from Quest Service Group

December 9, 2022

Thank you for your feedback. As you are a current employee with us, we encourage you to reach out to our office to discuss any other questions or concerns you might have: 516-594-4400

workplace

Large Store Merchandiser (Former Employee) - Denver, CO - September 24, 2022

was more like a team that could manage to be a family an still get the job done on timethe hardest thing ive done was up rights but still fun the most enjoyable part was being able to travle nothing was better then that

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Official response from Quest Service Group

October 3, 2022

Thank you for your 5 star review! We work very hard to keep our employees happy and we appreciate your efforts!

Project Leads purposefully mislead you into thinking you will advance

Merchandising/Lead in Training (Former Employee) - New York, NY - August 29, 2022

The job in itself is not difficult, what is difficult is the Leads daily TANTRUMS.When I was hired I was lead to believe I would become a fulltime lead, with benefits myself after one project, due to my years of experience., many hired had no experience at all. What happened was, I was doing the lead job as a temporary employee with no pay increases, making less money than I started out with due to traveling. I was considered a lead in training and leading several shifts without any official title.

Pros

Easy work

Cons

Everything was a Con except for the work itself.

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Official response from Quest Service Group

September 21, 2022

Thank you for your review. We are sorry to hear about your experience. As you are a former employee, we appreciate the work you completed when you were with us.

Crooks/rip-offs

QA Lead (Former Employee) - Seattle, WA - August 26, 2022

This company is full of lies and false advertisements on their job postings. I requested information and advice several times without resolve/answers. They chose which emails to address and which not to; not even telling someone to not expect a response. Beyond frustrating! They don’t give a care about their employees; not one bit! Actions speak louder than words; people leave bad managers, not bad jobs.

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Official response from Quest Service Group

September 21, 2022

Thank you for your review. We are sorry to hear about your experience. As you are a former employee, we appreciate the work you completed when you were with us.

Great company

Traveling Merchandiser (Current Employee) - Garden City, NY - August 13, 2022

Quest is the best merchandiser job I've ever had. They do all the things the others don't.1- Offer full time employment. --They DON'T call you part time (so you get no benefits) and make you work full time hours. 2- Benefits after only 30 days3- Decent medical, dental and life insurance4- 401k after 9 months5- Travel pay for time and mileage6- Per diem for food while traveling6- Gas card for traveling. 7- Nice hotel rooms8- Rental carsThis company really seems to care about you. They are there for you when you reach out for help. They have a great open door policy! And if you're from out of town from your job location they pay for you to fly home every other week.

Pros

Good company

Cons

Sharing hotel rooms with co-workers you sometimes don't know at first.

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Official response from Quest Service Group

August 24, 2022

Thank you for your 5 star review! We work very hard to keep our employees happy and we appreciate your efforts!

Productive, fun work

Traveling Retail Merchandiser (Former Employee) - Illinois - July 20, 2022

Overall, I enjoyed the work, but their is no job stability. Was sent home before project ended due to over staffing. I sent email saying I was highly interested in next project, but heard nothing back. Was very disappointed with the lack of communication. Seems like they want people for projects that are within driving distance so they don’t have to pay for hotel.

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Official response from Quest Service Group

July 27, 2022

Thank you for your review. We are sorry to hear about your experience. As you are a former employee, we appreciate the work you completed when you were with us.

Hard work decent pay

Project Leader (Former Employee) - Garden City, NY - June 21, 2022

The job can be demanding but the compensation is fair. To move up is not that easy despite high turnover. Management could do a better a job at coaching.

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Official response from Quest Service Group

June 22, 2022

Thank you for your review. We are sorry to hear about your experience. As you are a former employee, we appreciate the work you completed when you were with us.

Great to gain experience!

Recruiter (Current Employee) - Garden City, NY - June 15, 2022

A typical day at work truly varies on how many things need to be done (ie what interviews need to be scheduled, how many potential candidates we need to speak to, etc). I've learned a lot since I've been here and I feel like every day there's still something new to be learned. The culture is great- we all get along really well on a personal and professional level, and I believe that this contributes to how well we all work together on projects. Our closeness with each other is also one of the best parts of the job. The hardest part of the job is trying not to be discouraged when something doesn't go your way during a day of interviews with candidates. Overall, this is a great place to gain experience with room to advance.

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Official response from Quest Service Group

June 20, 2022

Thank you for your review! We work very hard to keep our employees happy and we appreciate your efforts!

5 stars

HR Director (Current Employee) - Main office, Garden City, NY - June 15, 2022

What is the best part of working at the company?There has been a wonderful sense of comaraderie with all of the co-workers I have been privileged to spend time with or spoken with from the field in many years of service.What is the most stressful part about working at the company?The job requires total commitment and sometimes stretches into 24/7/365.What is the work environment and culture like at the company?It is a pleasure to come to work every day.What is a typical day like for you at the company?I open emails when I wake and the day begins. It is non-stop until I lay my head on the pillow at night.

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Official response from Quest Service Group

September 2, 2022

Thank you for your 5 star review! We work very hard to keep our employees happy and we appreciate your efforts!

Enjoy meeting new people & travelling the cons of the job is lack of communication and training needs improvement

Reset/remodel merchandiser (Current Employee) - Seattle, WA - June 11, 2022

I've been with the company since February this year...I enjoy the job and have a nice grp of people on our team. The first few weeks were hard but I stuck it out and am glad I did.

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