Questions and Answers about Quicken Loans Inc.

Here's what people have asked and answered about working for and interviewing at Quicken Loans Inc..

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  • What is the work environment and culture like?
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55 questions

Very long. For Mortgage Bankers, in training stage to first take SAFE test, work is up to 65 hours a week. Then things go downhill. No knowledge of how late you will be or if you are working on a Saturday until just two days prior. One thing if you are single, another if you have a family. This is not a career for a family orientated person, unless you are okay with only seeing them one day a week. If you are a parent you will not be there for any evening events, earliest that bankers leave is 7:30pm and once again, never planned. You do not even have morning time either, you must be there by 7 to get parked and shuttle. The hours will have an effect on every relationship in your life.

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The training I went through for Quicken Loans was specifically for their Payoffs Department and their Processing Department or teams as they would call them. The one that I was in when I first started in February of 2018 lasted one and a half weeks and the second for processing lasted one week. They were very easy to grasp they had well-versed team members teach the lesson in a formal almost school like setting. However, the calm course does not really prepare you for what you are in store for during payoff or processing production. In Payoffs even as an intern you will have to order fifty-five a day this means contacting and successfully ordering payoffs from fifty-five creditors when processing you have to get in the hundreds. However, you only sift through information in processing an don't speak to anyone. So, though it was comprehensive and easy to grasp it did not give new employees a good understanding of what production in these roles would be like.

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Yes they do.

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Base salary is around 20,000 after the first few months. Commission is paid flat per folder closed, with an accelerator added for each additional folder closed above goal.

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Interview process was actually pretty good, I met with some directors who I actually came to know very well when banking. I've never met more great people who I worked with than at QL, love my associates like family and my director was amazing, however the pressure and culture from the top down is absolute garbage and unhealthy.

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The hours can be demanding

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My first interview was over the phone with Quicken Loans.

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Pay during training for Mortgage Bankers is currently $15/hr. they said it will drop but you won't realize it because of making commission. Uncertain still of when that happens.

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Every 2 weeks.

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Always be honest and know how to sell yourself. You have to have a sales mentality and a go getter!

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