As long as you get the job done and go with the flow it is a good job. However, if you let the customers turn you into a pessimist then it is harder to do the job. The are excellent managers who will assist in every way possible to assist you in becoming the best you can be. Then there are managers who you can not obtain any assistance from. They try their best to make you feel appreciated. There are all sorts of drawings through the year for prize and mini competitions to increase moral. However, if you want to eat from the cafe, you need to work the early shift. 2nd and 3rd shift only have access to vending area. When there is an issue in the bathroom it takes weeks for it to be resolved. They have personal time, that can be used anytime, no pre-approval. However, vacation,has to be pre-approved and needs to be put in over 6 months in advance. So plan vacations very early. Overtime is rarely offered.