R1 RCM
Happiness rating is 47 out of 100
2.8 out of 5 stars.
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R1 RCM Careers and Employment

Work happiness

Scores based on about 388 responses to Indeed's survey on work happiness
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About the company

  • CEO
    Joseph Flanagan
  • Founded
    2004
  • Company size
    more than 10,000
  • Revenue
    $100M to $500M (USD)
  • Industry
    Healthcare
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Jobs

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Medical Information

824 jobs

Salaries

Salary estimated from 1.2K employees, users, and past and present job advertisements on Indeed.

Benefits

Employees at R1 RCM have reported receiving these benefits. They will vary by role and location.
Health insurance
Paid time off
Retirement plan
Vision insurance
Dental insurance
Commuter assistance
Flexible spending account
Disability insurance
Monthly bonus
Quarterly bonus

Rating overview

Rating is calculated based on 717 reviews and is evolving.
3.0820172.5220182.1520192.2920202.632021

Reviews

Supervisor in United States
on October 14, 2021
R1 tries to utilize technology to replace human interaction, but all it does is increase turnover and lead to unsatisfied patients. Corporate departments roll out initiatives without knowing what other departments are doing, and all it does is overload and frustrate front-end staff. Hospital-based employees have become frustrated by constant training programs and process changes that have been developed by people who have never worked in that environment. In addition, front-line workers have had little break from the barrage that Covid has brought, and it is not unnoticed that most of the people and departments enacting these changes are doing it from the comfort and safety of their homes.
Insurance Verification Representative in Salt Lake City, UT
on October 13, 2021
When I first started my career with R1, I actually really enjoyed the work. I felt like I was helping people, and I was able to work pretty independently and manage my own time. The managers I had in my previous position were wonderful and very understanding whenever I had health issues or family issues. I never felt like my job was on the line. Over the last year, the company has become more strict. Less about the patients, and more about profit margin. When I got moved to the Insurance Verification team, it was a stark difference. Management was suddenly breathing down my neck about productivity at a rate that is completely unfair. They expect you to have a high productivity while at the same time not giving you credit for an account if you've already worked it (i.e. you call and leave a message, and they call you back). They expect you to resolve every call within 5 minutes, inbound or outbound regardless, and if it's for an account you already worked that day then "oh well". The insurance premiums increased exponentially each year. They didn't increase our pay even though their profit margin went up by literally $100 million between 2019 and 2020. We smashed all of the goals they had for us, and they rewarded us by giving us unattainable goals that we get written up or fired for when these same numbers last year gave them a profit. They don't care about employees, patients, or hospitals. They are very clearly only in it for the money.
Registar in Pensacola, FL
on October 13, 2021
I worked for two years. Management was constantly changing. No support. If I had a problem the attitude was well you work in the ER deal with it. It is impossible to get your shift covered if you need it but they are constantly asking you to come in.
Insurance Verification Specialist in Kalamazoo, MI
on October 6, 2021
Overall it’s a decent job. Pros being you work from home and the pay is pretty good. Cons is the lack of communication from supervisors and the favoritism.
Patient Financial Advocate in Kalamazoo, MI
on October 5, 2021
Management was definitely subpar…a lot of favoritism was shown to those that bullied their way enough…my direct manager made it a point to tell my coworkers my personal business while I was out on leave and that was my final straw…training was also nonexistent…not a company that I would recommend

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Questions and answers

People have asked 121 questions about working at R1 RCM. See the answers, explore popular topics and discover unique insights from R1 RCM employees.

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Interview insights

Insights from 134 Indeed users who have interviewed with R1 RCM within the last 5 years.
Average experience
Interview is easy
Process takes about two weeks

Interview Questions

-For the job being interviewed for. Your knowledge base for services provided basically.

Shared on September 8, 2019

R1 RCM locations

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    What’s it like working at R1 RCM?
    Published on May 24, 2021

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