I really enjoyed working at RDU, but the salary is severely lacking. NC requires to put a percentage of pay into your retirement and that really hurts the bottom line. if the pay were brought up, it would be a great place to work.
Excellent customer support and services team player.Load and unload packages onto or from company vehicles, trailers, pallets, conveyor system carts and aircraft containers in a safe and efficient manner. Ensure the use of safety procedures when handling packages. Read package information (address, barcode and label) to determine where to look for package. Pick packages from storage areas and ensure that the information provided coincides with work orders. Lift, carry, push and pull packages on a continuous and repetitive basis for approximate shifts. Determine the appropriate conveyor system by scanning packages, reading labels and charts, verifying numbers and sorting packages accordingly. Perform other duties as assigned.
Customer Service Representative (Current Employee) – Raleigh-Durham, NC – August 9, 2016
A normal day at work begin with ascertaining the good working condition of equipment used. The organization of the work area is followed before doors open. Arriving customers are directed to the right places. They will be greeted and their return processed. This position has taught me a lot about people. Few two customers will have the same reaction in the same situation. Moreover I have learn a lot about myself as I was learning to put the customers’ needs first. Most people in the management team are helpful and ready to assist. With the management example many of the co-workers are really team workers. Although it is hard to work outside exposed to all weather elements, this job is fulfilling anytime that I am able to make a positive difference in one customer’s life.
This was my first experience at a Full Service hotel. The managers and staff made it very easy to learn the processes. The mangers took great care of their associates but Supervisor were treated like Managers and only received bonuses twice a year and only if the targets were met.
Airport Lot Driver (Former Employee) – Morrisville, NC – December 29, 2014
Moved cars to different places on the lot, drove vehicles to the ready line area and parked for easy access by customers, drove vehicles through cleaning and servicing facility. I learned that you have to satisfy customers needs in any way possible. It was also very fun working as a team and with the management, they made it a better experience for me. The hardest part of the job was staying on a time schedule to get the car and park it in the ready line area in time for availability for the customers. The most enjoyable part of the job was satisfying the customers needs and working as a team with my coworkers.
Customer Service (Former Employee) – Raleigh, NC – June 4, 2013
I had the BEST co-workers in the world... for the most part. I really wouldn't trade them for the world. Management was the worst! The supervisor was our leader but was COMPLETELY LOST when it comes to what it takes and mean to do our job. And the one above him wasn't much different. I always belied that in order to be a leader you must know and actually communicate with your crew. A good leader don't get his crew to do his work that was given to him them pass it off as if it was his hard work that run the department. favoritism can break a team no matter how many talented people you employ. Everyone must be treated equally. The equipment that we had was outdated... So outdated that most of it you couldn't find it on the market and we always have to pay extra just to slip a band-aid on a problem instead of just get down tot he problem and solving it. I was given such a hard time when I got pregnant that my stress level went up. My supervisor was a complete jerk and got worse when I had complications! But besides the management, and no room for advancement, and working with outdated equipment working at RDU was the best job I had in my life.
GREAT co-workers, and the easiest job I ever had!
Poor manangement, bad equipment, and no room for advancement