Randolph-Brooks Federal Credit Union
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Randolph-Brooks Federal Credit Union Careers and Employment

About us
Randolph-Brooks Federal Credit Union (RBFCU) provides deposit and lending services, including checking and savings accounts and loans for homes, cars, education, and consumer goods. Serving more than 300,000 members, RBFCU has more than 35 locations in San Antonio, Austin, and nearby communities in Central Texas. Other products offered by the credit – more... union include business loans, MasterCard credit cards, and term certificates. Through its Randolph Brooks Services Group subsidiary, the credit union offers investment and insurance products such as mutual funds, IRAs, annuities, dental benefits, home warranties, roadside assistance programs, and financial planning services.

Another subsidiary, Randolph Brooks Insurance Agency, offers auto, home, and personal property insurance to members, while Randolph Brooks Title Company provides title insurance and settlement services.


The credit union opened in 1952 to serve military personnel stationed at Randolph Air Force Base and, soon after, Brooks Air Force Base near San Antonio. It has grown to serve employees and associates of nearly 2,000 businesses and groups, as well as residents of some ten communities in Central Texas. Randolph-Brooks has opened more than a dozen new credit union branches in the area since 2007.


The credit union still considers serving the military community as part of its identity as evidenced by its active participation in the Small Business Administration's Patriot Express program, which provides loans to military personnel re-entering the civilian realm. Randolph-Brooks has originated nearly $10 million worth of loans under the program since it was introduced in 2007.
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What is it like to work at Randolph-Brooks Federal Credit Union?

3.8
Work/Life Balance
3.8
Compensation/Benefits
3.5
Job Security/Advancement
3.3
Management
3.8
Culture
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What do employees at Randolph-Brooks Federal Credit Union say about culture and work-life balance?

Slow-paced
Fast-paced
Stressful
Relaxed
Competitive
Collaborative
3.0
Good Benefits
Written by Mortgage Processor (Former Employee) from Live Oak, TX on November 21, 2019
Opportunity to learn different things if you change departments from time to time. Beautiful building includes a gym and clinic for employee use, parking close to the building.
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What jobs are available at Randolph-Brooks Federal Credit Union?

Top work locations
4.5
New Braunfels, TX
4.4
Universal City, TX
4.0
San Antonio, TX
3.9
Austin, TX
3.5
Live Oak, TX
Most popular roles
4.2
Teller
4.1
Member Services Representative
3.4
Loan Specialist
3.0
Loan Processor
1.8
Customer Service Representative

Randolph-Brooks Federal Credit Union jobs:

What did candidates say about the interview at Randolph-Brooks Federal Credit Union?

Interview experience
Based on 29 interviews
Favorable
Interview difficulty
Based on 29 interviews
Medium
Interview process length
Based on 29 interviews
About a month
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