Rapid Response Monitoring
Happiness rating is 52 out of 100
4.2 out of 5 stars.
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Rapid Response Monitoring Careers and Employment

Work happiness

Scores based on about 112 responses to Indeed's survey on work happiness
Do people feel happy at work most of the time?
Do people feel their work has a clear sense of purpose?
Do people feel that they are paid fairly for their work?

About the company

  • CEO
    Russell MacDonnell
    90%
    approve of Russell MacDonnell's performance
  • Founded
    1992
  • Company size
    501 to 1,000
  • Revenue
    $25M to $100M (USD)
  • Industry
    Personal Consumer Services
  • Link
    Rapid Response Monitoring website
Learn more

Jobs

You’re seeing all 43 jobs at Rapid Response Monitoring because we can’t find any available jobs at Rapid Response Monitoring close to Ashburn, VA at the moment.

Browse jobs by category

Software Development

8 jobs

Accounting

5 jobs

Management

5 jobs

Customer Service

4 jobs

Administrative Assistance

3 jobs

See all available jobs

Salaries

Salary estimated from 566 employees, users, and past and present job advertisements on Indeed.

Popular Roles

Customer Service Representative
$37,179 per year
Operator
$16.41 per hour
Monitoring Specialist
$17.40 per hour

Customer Service

Overnight Customer Service Representative
$39,000 per year
Customer Support Representative
$14.97 per hour
Customer Care Manager
$44,000 per year

Administrative Assistance

Operations Associate
$18.42 per hour
Data Entry Clerk
$17.70 per hour
Office Assistant
$13.40 per hour

IT Operations & Helpdesk

IT Support
$68,625 per year
Senior Database Administrator
$114,922 per year
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Benefits

Employees at Rapid Response Monitoring have reported receiving these benefits. They will vary by role and location.

Health insurance
Retirement plan
Dental insurance
Vision insurance
Gym membership
Performance bonuses
Flexible schedule
Life insurance
Disability insurance
Learn more about benefits

Rating overview

Rating is calculated based on 371 reviews and is evolving.

4.6520184.0820193.0620203.8320214.002022

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Reviews

Data Entry Specialist in Syracuse, NY
on April 6, 2022
Mostly a great place
Rapid is mostly a good place to work. Some of the gears can turn slowly, but there is a lot to learn. Operations work can be stressful, but is essential to the business.
Operations Specialist in Syracuse, NY
on April 26, 2022
stressful
beautiful building, break rooms, etc. shame they micro-manage you and you have so little break time to enjoy them. Too many middle-management folk, the only way they can all stay busy is to micromanage. It's a call center job but they wanted us to dress like we were getting paid faaaar more than we were. Not terrible overall, but it wasn't a good job for me and turnover was HIGH. Notice how they're literally ALWAYS hiring? Yet they don't have that many employees.... interesting!
Operations in Syracuse, NY
on March 28, 2022
Fantastic place to work
If you’re willing to put in the work you advance. Over 95% of all elevated positions are from inside promotions. They reward good work, have bonuses and other other incentives.
Operations Specialist in Syracuse, NY
on March 25, 2022
Lots of shift opportunities, 8-12 hour options
They do not care about you as a person. Unless you are friends with leadership, you will not advance at all. There is no way for you to advance past your entry level position as there are very few supervisor positions. Your breaks are closely monitored and you need permission to go to the bathroom. Very mentally stressful
Alarm Monitoring Specialist in Syracuse, NY
on February 16, 2022
Always changing and improving
One of the best places I’ve ever worked. There’s many moving parts and things are constantly changing which is great if you get bored with the mundane “this is always how we do things” mentality
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Questions and answers

People have asked 68 questions about working at Rapid Response Monitoring. See the answers, explore popular topics and discover unique insights from Rapid Response Monitoring employees.

See questions about:

  • Interviews
  • Benefits
  • Hiring Process
  • Working Hours
  • Salaries
  • Drug Test
  • Working Culture
  • Working Environment
  • Promotion
  • Training
  • CEO
  • Dress Code
  • Shifts
  • Background Check
  • Company Future
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Interview insights

Insights from 38 Indeed users who have interviewed with Rapid Response Monitoring within the last 5 years.

Average experience
Interview is average
Process takes about a day or two

Interview Questions

Why do you wanna work for this company Can you work holidays and weekends

Shared on June 4, 2020

Do you have experience working under pressure? How do you respond to stressful situations? What is your call center experience? Are you adaptable?

Shared on April 2, 2020

Do you know what the job intel's ? are you willing to work weekend and holidays ? why do you want to work for us? are you still interested ? they let me know the pay and benefits and then asked if I had any other questions? it was a 5 min interview

Shared on January 31, 2020
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Rapid Response Monitoring locations

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